Glasses.comReviews of glasses.com

I didn’t have trouble using my glasses. It wasn’t till about a year later that, the progressive lenses I thought I had paid for (extra mind you) were just regular lenses. I found out when I got my annual eye check up and they tested my lenses. I chatted with a rep from GLASSES.com and complained. Because it’s been more than $60 days they could do nothing but, offer me a coupon. Then, told me that I should have had it checked to make sure everything was ok. It shouldn’t be my job to ensure that progressive lenses were put in. It’s your techs. I loved how they turned it around and put the blame on me because they cheated me.

I used this web page two weeks ago and after hard navigation on the web, was able to make an order. Using my insurance just paid an extra $30.00. Now i try to order one pair for my wife and even the glasses stated frame and lenses included, at time of using my insurance, they want to charge extra $185.00 and if I do not use the insurance, $125.00. All the extras are por expensive with Insurance that without insurance. Customer service unable to explain.

I feel compelled to write this review for Glasses. Com my new glasses are perfect. They got here in less than 1 week. They came in a Coach case. They accepted my insurance. I was able to afford scratch resistant, smudge proof, anti glare progressive lenses because of the very reasonable price. Excellent experience.

horrible return policy, return label is never received, cannot actually get someone on the phone. why are they still in business?

Absolutely DO NOT waste your time buying from here. Spent almost $500 on prescription sunglasses, and they sent them thrown in a mailing box without a case, cloth. No protection around the glasses. I’ve tried contacting customer service many times with no responses to my email or chats. And one of my lenses is patchy. WORST CUSTOMER SERVICE EVER!!! Go somewhere better!!! After reading others reviews not sure I want to even have them sent back.

So easy and convenient! Glasses fit perfectly and prescription was correctly filled.

Synced to my insurance seamlessly. Made sure that I was aware that my purchase would be cheaper without my insurance. Site was very easy to use. Delivery was very fast and initial quality seems great (just got them).

easy to navigate and accurate prices were fair. shipping was fast