Glasses.comReviews of glasses.com

Wonderful service

Easy to order and they came quickly.

This service is very easy to use. Their prices are lower than the brick-and-mortar store that did my eye exam. I also received my glasses more quickly than I would have had I ordered from the store. Will be using this service again!

It was so easy to use the website to order my sunglasses - even though this is my first online order. Selection was huge - and prices were reasonable. Delivery time was quick - and I love the glasses.

Everything was as I expected. Stylish fit at a reasonable price.

I received glasses from glasses.com less than a week ago. They already have a chip/scratch and the company will not replace them because the warranty does not cover scratches. As someone who has been wearing glasses for years, my glasses from other brands DO NOT have any scratches or chips. These glasses are not even my primary glasses, therefore, I do not wear them often. I would strongly encourage potential customers to reconsider before purchasing from this company. The quality of their glasses is questionable, and their customer service is nothing short of disappointing. They seem to care more about the technicalities of a warranty than they do about the customers who keep their business running.

SIDE NOTE; If you look at the good reviews they were all "invited" to review. All the bad reviews where just people reviewing no "INVITE" Interesting.... Do not order from this site. Completely incompetent. Mailed my glasses to an unknown address. When I asked why my glasses were not delivered AI says wrong address so they were sent back. Then they wanted me to change to another pair because what I ordered was no longer in stock. YET, they confirmed my delivery address that was correct. So why not send my already made glasses to my correct address that you have? SO STUPID..You lost my glasses and now its difficult to get refunded.

The lenses are terrible. There is a very narrow view where things come into focus. You have to move your head slightly to the left while looking at a subject in front of you for items to come into focus. I went with Glasses.com lenses when I should have chosen the Oakley manufactured lenses instead. This set that is terrible is with clear progressive lenses. I already have Oakley sunglasses with progressive lenses that work great - but these clear glasses.com lenses need to be replaced.