Givebutter Reviews | Read Customer Reviews of givebutter.com

Givebutter Reviews | Read Customer Reviews of givebutter.com

Givebutter reviews

381 approved reviews, newest moderated first

Jennifer S.
Oct 21, 2025
I appreciate being able to connect to a…
I appreciate being able to connect to a human quickly for an answer to my question! Joyce answered my query within a minute or two and made the information concise and easy to understand.
Response from GivebutterOct 22, 2025
Aww, thank you so much, Jennifer! We’re so happy to hear that you had a quick and helpful experience with Joyce. She’ll be thrilled to hear your kind words! We really appreciate you taking the time to share your feedback and for being part of the Givebutter community. It truly means a lot to us!
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Tyler K.
Oct 20, 2025
Watch the fine print!
Be careful! Givebutter deceptively adds on hefty donations for themselves when you process your charitable gift transactions. I paid a charity a gift of 1k and in the fine print my pressing the button to gift this amount came back on my receipt email as 1,180 gift. A 30 processing fee and 150 donation to givebutter. They call this a tip, and say it offsets the cost of providing free services to charities. After sending three emails, I was able to recoup this unwanted tip. So it’s a hassle if you are not extremely careful in processing your transaction. The company should not be automatically tacking on such large sums for themselves. I have notified the charity that used givebutter of my experience. It is fine for givebutter to ask for a tip, but the automatic tack on of 150 seems exorbitant.
Response from GivebutterOct 29, 2025
We’re so sorry this experience felt frustrating; that’s absolutely not how we want our donors to feel. We do our best to make everything as transparent as possible, which is why tips are clearly shown during checkout and on your receipt. Organizations have full control over whether tips are enabled, and donors can always opt out. Many organizations choose to include tips because they help sustain our low-fee model and allow us to continue offering the platform at minimal cost. We truly appreciate your feedback and will share it with our team as we continue improving the donation experience. Thank you for taking the time to let us know!
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Claudette R.
Oct 3, 2025
The agent was very prompt in helping me to understand everything.
Agent was super knowledgeable and friendly!
Response from GivebutterOct 6, 2025
Thank you so much, Claudette! We're so glad to hear you had a great experience and that our team was able to help quickly. We’re always happy to lend a hand whenever you need it!
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Josh
Sep 30, 2025
They Didn't even allow me the chance
They Didn't even allow me the chance to use the platform without deleting my account and blocking me from their website. No explanations, no feedback just complete removal. Honestly the only time i've ever experienced something like this in my life and will be telling every non-profit I work with to avoid using them in the future.
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Benita O.
Sep 26, 2025
Givebutter and team are amazing
Givebutter and team are amazing! I've used other fundraising software... long ago... but this platform is wonderful. It's authentic, well run, awesome knowledgeable team members, and I love the ease of use. What I don't get-- the team helps me figure it out. Would love to talk with someone, but the chats are great.
Response from GivebutterOct 1, 2025
Thank you so much for the kind words, Benita! We're so glad you're enjoying the platform and that our team has been able to support you. We're always here to help and cheer you on in your fundraising journey!
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Consumer
Sep 17, 2025
Thanks
Thanks! I’m really happy to have found these websites!
Response from GivebutterSep 18, 2025
Aw! We’re so happy you found us! Thanks for helping make the world a better place!
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Nancy
Sep 12, 2025
Give Butter gave me the text to donate option I needed for free
It is easy to sign up and navigate this platform. They provide excellent Tutorials.
Response from GivebutterSep 18, 2025
Thanks for the love, Nancy! So happy to hear the Text to Donate option was exactly what you needed. Yay for tutorials that actually help! Can’t wait to keep supporting you on your journey!
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Candie
Sep 11, 2025
Customer Service Reps were Awesome
Customer Service reps were able to assist me in finding the issue, and while it was being addressed, helped me create what I needed for an upcoming meeting.
Response from GivebutterSep 18, 2025
This is such lovely feedback, Candie! We’re so happy to hear our team could help you find the issue and get everything ready for your upcoming meeting. It means a lot to us to know we could support you when it mattered most!
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