Rene
This company is not what they claim
This company is not what they claim, not only do they charge the donors money. They also charge a high percentage of fees during transactions. We did a payout of $470, and they literally charged a $68 fee. For months, they chased us to get us to make a campaign. Almost all my donors have said that they refuse to donate on Give Butter. Someone went to donate $200, and they were charging them an extra $35 to do so. They made it seem like funders were more apt to donate using this platform because it verifies that you are a legit 501c3. Well Ive passed out 18,000 flyers since the beginning of September trying to raise $50,000 and we barely even raised $1,000. Very disappointed using this company and I would not use it again after this holiday.
Response from GivebutterDec 16, 2025
Thank you so much for sharing your feedback. We’re so sorry to hear that your experience didn’t meet expectations. We know how hard you worked to fundraise, and distributing 18,000 flyers is a significant effort! Regarding fees, Givebutter offers flexibility for organizations to decide how they handle platform and transaction costs. For donors, tipping is always optional; they can opt out at checkout, and we’re happy to refund tips if they were added by mistake. Our goal is always to keep things transparent and fair. We appreciate you sharing your thoughts, as feedback like yours helps us improve and better support fundraisers of all experience levels. If you’d like, our team is happy to chat about ways to make the platform work smoothly for your future campaigns.