Gift Baskets OverseasReviews of giftbasketsoverseas.com

Great communication regarding updates of delivery. Great variety of corporate hampers. Great first time experience with international giving :)

Two months ago I used this company to send a gift basket to Turkey and I was very satisfied with this services so this month I decided to go with them again but this time there was an issue with the delivery to my friend. The package was delivered and signed for by someone other than the person I sent the gift to. I was upset at first but the excellent customer service representatives got in contact with the local gift shop and they resent the gift. My friend as well as myself are very pleased. I'm appreciative of their prompt and kind customer service reps.

Thank you so much!

My sister is in Spain for a 4 month internship and since she has been feeling homesick I thought that it would be nice to send her a Valentine's day surprise. So I found Giftbasketsoverseas and decided to try it out. I ordered her some chocolates and wine, set to be delivered on Feb 14th. My sister however decided to leave town for the weekend. The gift was delivered however no one was there to accept. I had not expected this but the staff at Giftbasket overseas kept me informed the whole weekend. We communicated via email and they were very patient with me. They wanted my gift to be delivered to her as much as I did. I ended up providing them with my sister's email address and they were able to contact her and schedule the delivery. My sister loved her gift :) I'm so glad I could trust this company to deliver a gift so far away and I would totally recommend them, and use them again in the future!

I'm very satisfied with the customer service and company overall. I placed an order on their website on February, 4 and my girlfriend received her Valentine's gift right on time. The lady from customer support kept me informed about every stage of delivery which is quite rare these days. My recipient was very happy with her bouquet and Godiva chocolates. She sent me a picture and it looked exactly like on the website. I will definitely use GiftBasketsOverseas again in the future and will recommend their service to everyone.

First of all, I'd like to take this opportunity to applaud the great customer service I received from Miss Olivia Greenfield. Although, my Valentine's Day shipment was delayed because of the couriers overload due to so many deliveries, Miss. Olivia Greenfield offered to call my wife to wish her a Happy Valentine's Day on behalf of a deployed Air Force Active Duty Service Member and explain the date of the delivery. With this stated, Miss Olivia Greenfield followed up on her promise and also emailed me directly to let me know. Afterwards, I received a delightful email from my wife thanking me and looking forward to the delivery. So, I wanted to take this time to write a survey about my positive experience I received with Giftbasketoverseas Customer Service. Although, many unfortunate events can happen, the fact that Miss Olivia Greenfield cared enough by her clients to follow through on her offered pay huge dividends and lets me know how you all value your customers. Again, thank you again for the great Customer Service. I look forward to being a future customer for special occasion such as Valentine's Day. Have a good day! Sincerely, Sidney J. Zeringue Jr.

I ordered a Christmas basket for a relative in Italy, as it was close to Christmas I was concerned that it would not be there on delivery date, as it turn out it was delivered the morning after the requested date, however I was aware that it might be a little late as it was stated on the order page. I am very satisfied with the service and my relative was very happy with the basket. I will certainly use this service again. Franca, Canada

My daughter was going on an international exchange with a family in Belgium, my wife and I had decided to send a gift basket to arive before her exchange partner departed belgium. Departure date was the 5th of Feb, so I went on the site and checked how long it was going to take and ordered it to arive on the 30 Jan. (that according to there system was the date of arival).. That way if anything went wrong they would still have it before she departed. Long story short it arived the 9th, even after I had requested the order be canceled if it could not be there by the 4th. So in the end instead of looking like a nice family we end up looking unprepared and disorganized.