GhostBedReviews of ghostbed.com

Response from GhostBedJun 22, 2026

Dear Miriah,Thank you so much for sharing your wonderful experience on Trustpilot! I am absolutely thrilled to hear that your research led you to the GhostPillow and that it has made such a massive difference for you.Investing in your sleep can be a big decision, but hearing that you are waking up happy, energized, and completely pain-free within just your first week makes it all worth it! Knowing we could provide that level of comfort and satisfaction is exactly why we do what we do.Welcome to the GhostBed family, and we wish you many more mornings of pain-free, refreshed sleep!Warm regards,Dennis ManningSenior Director, Customer Experience, [email protected]

Response from GhostBedJun 19, 2026

Hi Harry, thank you for sharing your experience! We designed our Luxe mattress specifically to tackle sleeping hot, so it is fantastic to hear it is performing perfectly for you. We appreciate your kind words about our easy ordering and fast shipping process. Thank you for choosing GhostBed! — Dennis Manning, Senior Director of Customer Experience [email protected]

Response from GhostBedJun 19, 2026

Hi Keith, thank you for the 5-star review! I appreciate your honesty about the process being a little goofy at the start, but I am very glad we reached the ultimate goal and got your bed frame warrantied. Large items can indeed be tricky and expensive to ship, but we always want to stand behind our products and ensure you are taken care of. Thank you for your patience and for being a part of the GhostBed family! — Dennis Manning, Senior Director of Customer Experience

Response from GhostBedJun 18, 2026

Thank you for sharing your positive experience with us again, Kirk! As a returning customer with three orders this year alone—including your King Luxe Hybrid—your continued trust means the world to our team. We are thrilled to hear that our quick delivery, simple ordering process, and flexible return policy help make your shopping experiences seamless.We look forward to keeping you comfortable for many years to come!Warm regards,Dennis Manning Senior Director, Customer Experience [email protected]

Response from GhostBedJun 18, 2026

Hi Chris, Dennis Manning here, Senior Director of Customer Experience at GhostBed.Thank you so much for taking the time to share your experience! Going from a decade of interrupted sleep to consistently sleeping through the night is an incredible transformation, and we are thrilled that our adjustable base made such a difference for you.We love that our sleep guarantee gave you the confidence to take the leap, and we truly appreciate your honest feedback about the delivery team and the solid, heavy-duty build quality. Your recommendation means the world to us and to other shoppers looking for better sleep. Welcome to the GhostBed family!

Response from GhostBedJun 17, 2026

Kendra, Thank you for your purchase! Thank you so much for taking the time to share your four-year update! Hearing that your GhostBed is still providing excellent support and helping with back and sleep problems after all this time is exactly what we strive for. The Split King is truly a game-changer for personalized comfort, and we are thrilled to hear it has made such a wonderful difference in your daily sleep quality. We appreciate your high recommendation and are honored to have been a part of your sleep journey for the last four years. Sleep tight! Warm regards, Dennis Manning Senior Director of Customer Experience GhostBed.ca

Response from GhostBedJun 16, 2026

Hello James,Thank you so much for taking the time to share this incredibly moving review with us. Hearing how our Split King Adjustable Bed helped you care for your wife at home and keep her comfortable is deeply meaningful to our entire team.We designed our adjustable bases to offer maximum versatility and support, but knowing that it provided the exact functionality needed to meet the high standards of your wife's caregivers brings us immense pride. The ability to independently adjust each side of a Split King is exactly what makes it so valuable for specialized care and comfort.We are so grateful that GhostBed could play a small part in supporting you and your wife during that time. Thank you for being a part of our family for the last three years, and we wish you all the very best.Best regards,Dennis ManningSenior Director, Customer ExperienceGhostBed

Response from GhostBedJun 16, 2026

Hello Joe,Thank you so much for taking the time to share your wonderful experience with us! Hearing that you and your family are still absolutely loving your GhostBed mattresses and adjustable frames over two years later truly makes our day.We intentionally design our website guidance to help customers navigate firmness and find the perfect match for their body types, so it is fantastic to hear that the softer mattress hit the exact sweet spot for pressure relief. We are also thrilled that the adjustable beds have provided such meaningful relief for your back problems and hiatal hernia. The ability to customize your sleep angles as your body’s needs change over time is exactly why we love offering those frames!While we are sorry to hear that FedEx was a bit rough with the delivery, we are so glad our heavy-duty packaging did its job and kept everything in pristine condition.Thank you for being a valued part of the GhostBed family for the last two and a half years. Wishing you and your family many more years of wonderful, supportive sleep!Best regards, Dennis Manning Senior Director, Customer Experience GhostBed