GhostBedReviews of ghostbed.com

Response from GhostBedOct 7, 2026

Hi Kurt, My name is Dennis Manning, Senior Director of Customer Experience at GhostBed. I came across your Trustpilot review and wanted to reach out personally to say thank you. I was especially pleased to read that our Customer Service team exceeded your expectations. We work hard to make sure the experience surrounding the product is every bit as important as the product itself, so feedback like yours means a great deal to our team. I hope you're enjoying your Venus Hybrid Twin XL, and I'll be sure to share your comments with our Customer Experience team. Thank you for choosing GhostBed, Kurt, and for taking the time to recognize the people who helped you along the way. Warm regards, Dennis J. Manning Senior Director, Customer Experience GhostBed

Response from GhostBedOct 5, 2026

Thank you so much for the great review! We’re thrilled to hear everything was as advertised and that you were happy with the product, service, and delivery timing. We truly appreciate you choosing GhostBed and hope you enjoy many great nights of sleep ahead! – The GhostBed Team

Response from GhostBedOct 2, 2026

Hi Bruce, Thank you for the 5-star review! We love hearing that our team was able to track down your family member’s previous order, help you find the same bed, and make the entire process easy — with a great price, too. We truly appreciate you choosing GhostBed and welcoming another member of the family to better sleep! Sleep well, The GhostBed Team

Response from GhostBedOct 1, 2026

Hi William, Thank you so much for coming back to GhostBed — twice! We love hearing that both your king setup in Florida and your queen setup in North Carolina have served you so well. It’s especially wonderful to hear how much you appreciate the adjustable base and the difference the head elevation has made in getting a more comfortable night’s sleep. Six years, two GhostBed setups, and “couldn’t be happier” — that means a lot to our entire team. Thank you for your continued trust in GhostBed, William. We truly appreciate having you as part of the GhostBed family! Dennis GhostBed Customer Experience Team

Response from GhostBedSep 30, 2026

Sam, what a wonderful way to start our morning! We’re so happy you love your new Queen Massage Mattress. Thank you for the five stars and for welcoming GhostBed into your home. Wishing you plenty of comfortable nights and relaxing moments ahead! Warmly, Dennis Manning Senior Director, Customer Experience [email protected]

Response from GhostBedSep 30, 2026

Thank you for the five-star review! Hearing that your GhostBed is the best bed you’ve ever had—and still keeping you comfortable years later—means so much to us. We appreciate you sharing your experience and wish you many more nights of great sleep! —The GhostBed Team

Response from GhostBedSep 30, 2026

Thank you for the five stars, Alexey! We’re delighted you’re enjoying your GhostBed. We appreciate you taking the time to share and wish you continued comfortable nights! —The GhostBed Team

Response from GhostBedSep 30, 2026

Dale, nearly five years of comfort and still the best bed you’ve ever owned—that’s wonderful to hear! Thank you for sharing your experience and giving us five stars. Here’s to many more restful nights! —The GhostBed Team