GhostBed Reviews | Read Customer Reviews of ghostbed.com

GhostBedReviews of ghostbed.com

2.5252 reviews
Furniture Stores
7143 W Broward Blvd, Plantation, Florida

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GhostBed

About GhostBed

GhostBed helps people sleep better so they can live better. We design and build innovative mattresses, adjustable bases, pillows, and sleep products that deliver exceptional comfort, support, cooling, and recovery for every type of sleeper.Our products are engineered to help customers fall asleep faster, stay comfortable throughout the night, and wake up feeling refreshed and ready for the day ahead. Whether someone is looking for pressure relief, temperature regulation, improved recovery, or simply a more comfortable night's sleep, GhostBed offers solutions designed to fit their needs and lifestyle.What sets GhostBed apart is our focus on combining advanced sleep technology with lasting quality and outstanding value. We believe premium sleep should be accessible, which is why we back our products with generous warranties, sleep trials, and customer support that puts people first.At GhostBed, we're passionate about improving lives through better sleep. Every product we create is designed with one goal in mind: helping our customers wake up feeling their best, every single day.

GhostBed (ghostbed.com) has 252 customer reviews on Five Star Index, with an average rating of 2.5 out of 5.

Also known as: ghostbed.com
Website: ghostbed.com
Category: Furniture Stores
Location: Plantation, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 98% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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GhostBed reviews

Showing 75 reviews with 5 stars · Clear filters

Malina R.
May 19, 2024
Ghosted has the BEST customer service
Ghosted has the BEST customer service. When I emailed with an issue, they fixed it right away. I could not be happier. To Kim M and Ariana O, you ladies went out of your way to help and I truly appreciate it. And the ghost bed is as comfortable as they say it is. Have not had a back issue since sleeping in this incredible bed.
Response from GhostBedJun 30, 2026
Maline, Thank you so much for your wonderful review! I'm delighted to hear that you had such a positive experience with both our customer service team and your GhostBed. Knowing that you're sleeping comfortably and that your back issues have improved is incredibly rewarding to hear. A special thank you for recognizing **Kim M.** and **Ariana O.** by name. I'll be sure to share your kind words with both of them. They truly care about our customers, and I'm certain your recognition will mean a great deal. Thank you again for choosing GhostBed and for taking the time to share your experience. We sincerely appreciate your business and wish you many years of comfortable, restful sleep! Respectfully, Dennis Manning Senior Director, Customer Experience GhostBed [[email protected]](mailto:[email protected])
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Joel M.
May 8, 2021
Good customer service
My item arrived damaged and despite other reviews for the product saying that GhostBed won't refund, replace, or help you with the Foundation bed frame, GhostBed offered me a full replacement or a credit back to my credit card. Customer service was great and the foundation looks good.
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Mike
Sep 29, 2020
Review of the GhostBed mattress itself
I am providing two separate GhostBed reviews because I want to distinguish between my opinion on the mattress itself and separately for an aspect of GhostBed service. This one is about the mattress. I purchased the most basic GhostBed mattress in July 2020. So this isn't their Flex, Luxe, or 3D Matrix. Just the basic. I'm giving it 5 stars because I found it to be supportive, on the more firm side (which is my preference), and - as primarily a back & stomach sleeper - pretty comfortable. Plus it has a 20-year limited warranty, which is 5-10 years longer than most of their competitors. Also, the price was right (under $600 when I bought it), and it came with two free pillows. Despite all that, I ended up returning the mattress within their 101-day trial period because I would wake up each morning with a sore back. Though that sounds bad, I actually don't blame the mattress. I seem to have a sensitive back and was hoping a nice mattress would help. It simply didn't, but (to me) is not a reflection on the quality of the mattress. That's why I rate it so well and would still recommend it to those who prefer a bit more firmness in a mattress. If, however, you purchase a GhostBed mattress and aren't convinced prior to the purchase that you're going to keep it, I have very different feedback regarding that service process. So I'm making that a separate review because my star rating is different.
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