SoothRelieve Reviews | Read Customer Reviews of getsoothrelieve.com

SoothRelieve Reviews | Read Customer Reviews of getsoothrelieve.com

SoothRelieve reviews

523 approved reviews, newest moderated first

Clay S.
Nov 3, 2024
Thanks for a great product
Thanks for a great product. Made a difference in a few days.
Response from SoothRelieveNov 4, 2024
Hello Clay, Thank you for taking the time to share your experience! We're delighted to know our product has made a difference for you so quickly. Stories like yours truly motivate us, and we're grateful to have been a part of your wellness journey. If you ever have more feedback or questions, feel free to reach out. We're here to support you! Warm regards, SoothRelieve Team
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clive B.
Nov 3, 2024
RIP OFF SCAM COMPANY
I ordered 4 pairs compress socks large, order no's #4278F2G(on-line) also 5270378283216(in e-mail), price quoted £48.75 +shipping £3.95 = £52.70. They added a further 4 pairs at £33.95 with free shipping, total cost £86.65. Shortly after Sainsbury's Bank Credit Card texted me to confirm I made these 2 transactions. I then phoned them and they have passed all the details onto their fraud department to investigate the transaction. They have also cancelled my credit card and will issue me with a new one. I then went on-line to see if any reviews on the company, it appears I am not the only one to experience this problem, there were many bad reviews. Please cancel my total order and refund, Please send me a cheque as credit card has been cancelled. Clive Beelders
Response from SoothRelieveNov 4, 2024
Hello clive, Thank you for your patience while our team worked to resolve this matter for you. We’re glad they could address your concern—hopefully to your satisfaction. 😊 If there’s anything else we can assist you with, please don’t hesitate to reply to our last email or reach out to us again at [email protected]. Warm regards, SoothRelieve Team
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robinsona
Nov 3, 2024
Never again
Very disappointed. Ordered 4 pairs of socks as they were half price. Have to order 4 pairs at full price to have the half price. Didn't know this until it hit my card. Response was that this was an upsell. Socks are too small. Now saying that it was over the 30 days for return/refund. Now I can't do anything with them. Would not recommend them ever again.
Response from SoothRelieveNov 4, 2024
Hello Robinsona, Thank you for your feedback. We're sorry to hear about any inconvenience you might have experienced. To make sure we can assist you fully, we had requested some additional order details, but it seems we haven’t received them yet. When you have a moment, please email us at [email protected] with your order ID or any other information you can provide. We’re here to help and look forward to resolving this for you as soon as possible! Warm regards, SoothRelieve Team
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Carole G.
Nov 3, 2024
Asking pertinent questions
Asking pertinent questions
Response from SoothRelieveNov 4, 2024
Hello Carole, Thank you for your thoughtful feedback! We're so pleased to hear that our product has been helpful for you. If you have any additional questions or thoughts to share, please don’t hesitate to reach out. We’re here to help and always happy to provide any support you need. Warm regards, SoothRelieve Team
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Errol P.
Nov 2, 2024
Rip-off: SCAM
These socks are an absolute rip-off. I thought I'd try a minimum deal but was up sold to double my order. I did not request this and tried to cancel straight away but "it was not possible". When they arrived we tried them but they don't have enough elasticity and so are extremely hard to get on. Also, the weave on the inside is ridiculous with exposed threads that catch on your toenails making them even more difficult to get on. I complained about the whole deal but was not offered the "30 day money back" offer as per their website and advertorial. Don't fall for the deal they offer. And, yes the deal is in USD so costs you a lot more. My cost was about AUD100 for something that is unsatisfactory. SCAM! PS. My Podiatrist thought they were poor.
Response from SoothRelieveNov 4, 2024
Hello Errol, Thank you for sharing your experience with us. We’re sorry to hear you may have had an issue and want to make things right as soon as possible. Our support team has reached out to you via email to assist, so please check your inbox when you have a moment. If you don’t see the email, feel free to contact us directly at [email protected], and we’ll be glad to help resolve your concerns right away. Warm regards, SoothRelieve Team
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Jacqueline B.
Nov 2, 2024
No More Pain
Arrived quick, reasonable priced, and they worked within hours of putting them on. No more pain, no more swelling, my feet are not numb when I wear them. If my feet and legs had lips they would be grinning the biggest grin. Thank you Smooth Relieve
Response from SoothRelieveNov 4, 2024
Hello Jacqueline, Thank you so much for sharing such a joyful and creative review! We're thrilled to hear that your feet and legs are “grinning” with comfort in our compression socks. It’s wonderful to know they brought you such quick relief and are helping ease pain and swelling. If you have any other feedback or questions, feel free to reach out to us. Our support team would be delighted to assist in any way to make sure your experience with SoothRelieve stays as smooth as possible! Warm regards, SoothRelieve Team
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Laurel S.
Oct 31, 2024
Perfect experience
Perfect experience. I am blessed.
Response from SoothRelieveNov 1, 2024
Hello Laurel, Thank you so much for your kind words! We’re thrilled to hear you had such a positive experience with SoothRelieve – it’s truly our goal to bring comfort and a sense of well-being to every customer. If you ever have more feedback or any questions, feel free to reach out. We’re always here to help and happy to assist! Warm regards, SoothRelieve Team
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Susan L.
Oct 28, 2024
Unrequested items added to order
Please cancel my order 2232518 I did NOT want or order 8 pairs of socks, but that is what has been charged to my credit card. The website adds items even though I diligently sought the "no thanks" option to add ons. 😠 I only wished to purchase 1 pair but have now been charged for items I did not want. I have emailed and asked to cancel my order and refund me in total ASAP.
Response from SoothRelieveOct 28, 2024
Hello Susan, Thank you for bringing this to our attention. We’re sorry to hear about any inconvenience you might have experienced. Unfortunately, we couldn’t locate the order based on the details provided in your review. We’ve requested additional information through Trustpilot, and we’d greatly appreciate it if you could fill it out so we can assist you directly. Alternatively, you can email us at [email protected] with your order ID or any additional details, and we’ll be happy to help right away. Warm regards, SoothRelieve Team
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