SoothRelieve Reviews | Read Customer Reviews of getsoothrelieve.com

SoothRelieve Reviews | Read Customer Reviews of getsoothrelieve.com

SoothRelieve reviews

Showing 8 reviews with 3 stars · Clear filters

P.
Jul 1, 2025
Great Compression Socks You're Representatives Are Great
You're Representatives Are Great, Particularly the one who has been following up with me! Great Guy! He Really Does Care and is not just selling a product, he believes in the product, and Soothing Socks do Help, especially with my heel! Thank GOD 🙏 Appreciate You.☺️
Response from SoothRelieveJul 2, 2025
Hi P., Thank you so much for your heartfelt and uplifting review! We’re truly touched by your kind words and so glad to hear that our team — especially the representative assisting you — made such a positive impact. It means everything to us that you feel supported and cared for, and we’re delighted that the socks are bringing comfort, especially to your heel. If there's ever anything more we can do for you, please don't hesitate to reach out at [email protected]. We're always here for you. Warm regards, SoothRelieve Team
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Nancy D.
Jan 31, 2025
Unsatisfied
To start with, I only ordered one pair and was sent six pair. I am not happy about that. Other than that I am not convinced that the compression socks did all that much to improve the way my leg feels. I was hoping for better.
Response from SoothRelieveFeb 3, 2025
Hello Nancy, Thank you for sharing your feedback. We're sorry to hear about any inconvenience you might have experienced. Our support team has sent you an email to help resolve this issue. Please check your inbox, and if you haven't received it, we kindly ask you to reach out to us at [email protected] so we can assist you as soon as possible. We appreciate your patience and look forward to making this right for you. Warm regards, SoothRelieve Team
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Jeffrey B.
Jan 24, 2025
Frustrated customer
I dislike the web site and the inability to modify or cancel an order that’s not what I want I have since received your offer 50% refund on the merchandise I didn’t want Based on the fact I’m out the other 50%(my cost) for something I didn’t not want, I would urge people to find another company to do business with. I feel cheated and will never do business with you again
Response from SoothRelieveJan 24, 2025
Hello Jeffrey, Thank you for sharing your feedback with us. We’re sorry to hear about the frustration you experienced with our website and order process. Your feedback is invaluable in helping us improve, and we truly appreciate you bringing this to our attention. If you ever need assistance with an order, please don’t hesitate to reach out to our support team at [email protected]. We’re here to help and will do our best to ensure your experience with us is as smooth as possible. Warm regards, SoothRelieve Team
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Sue M.
Jan 22, 2025
I’ve just ordered these compression…
I’ve just ordered these compression socks which I’ve not had an email as yet to confirm my payment ? 19.90 which is a lot of money, it now states at the top Of my receipt Get Bandoo patches ?..I never clicked on Bandoo patches ! My bank is dealing with as fraud as you’ve clearly taken 2 payments when I only ordered ONE pair of compression socks with the 70% discount should only be £14.95 however you’ve decided upon yourselves to take 2 PAYMENTS 1 of £14.95 & 1 of £19.99 I’m seriously not happy about this. !..you need to refund me £19.99 ..I will take this matter further
Response from SoothRelieveJan 23, 2025
Hello Sue, Thank you for bringing this to our attention! We're sorry to hear about the confusion you might have experienced regarding your order. To assist you further, could you please check your spam or junk folder to see if the confirmation email might have landed there? If you’re still unable to locate it or if there’s been an error with the order details, please don’t hesitate to reach out to our support team at [email protected]. Providing your order details or receipt information will help us resolve this quickly for you. We’re here to ensure your experience with us is smooth and satisfying! Warm regards, SoothRelieve Team
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Edwin R.
Jan 19, 2025
Poor customer service When I made my purchase I made an error…
When I made my purchase I made an error tried to cancel my order within minutes or edit but it was nearly impossible after a couple of emails was told order was shipped.Now I am stuck with 6 pairs of socks I dont need and my credit card was charged three times. Sent an email to return items but still waiting on a response. I own a business and this is not the way to conduct business. If you have a good product you don't need to take people's money.
Response from SoothRelieveJan 20, 2025
Hello Edwin, Thank you for sharing your feedback with us. We had requested additional details to help improve your experience, but it seems we didn’t receive a response. We’d love the opportunity to assist you further. Please email us at [email protected] with your order ID or any relevant information, and we’ll be happy to help resolve any concerns. Looking forward to hearing from you! Warm regards, SoothRelieve Team
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Christine T.
Jan 14, 2025
JUST A WAY OF GETTING YOUR MONEY
The socks are fine and work well, well that is untill their washed, then with me it has been back to my feet itching sometimes through the night. Ordered the 4 pair pack, which i received, also ordered a 1 pair and 2 pair pack (by mistake) money which has been taken from my bank, but i have not received. I tried to cancel the extra 3 pairs, but quiet conveniantly it was too late to cancel, but on contacting them their saying they did send me 5 pairs. WELL NO THEY DIDN'T, and why did they take the money for the other 2 pairs ?? DON'T TRUST THEM
Response from SoothRelieveJan 15, 2025
Hello Christine, Thank you for reaching out to us. We previously requested additional details to assist you further, but it seems we haven’t received a response yet. Please email us at [email protected] with your order ID or any relevant information, and we’ll gladly help resolve your concerns right away. Your satisfaction is very important to us! We look forward to assisting you. Warm regards, SoothRelieve Team
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Yvette F.
Nov 23, 2024
Customer Service very helpful
I had a few problems initially with the quantity not being correct and therefore I was sent too many socks. As well as this when I tried the sock on because I suffer with fibromyalgia I could not pull them up because of the pain. I communicated directly with the company who were very understanding and refunded the full amount as promised.
Response from SoothRelieveNov 25, 2024
Hello Yvette, Thank you for your feedback, and we’re sorry to hear about any inconvenience you might have experienced. Our support team has sent you an email to address your concern and work toward a resolution. Please check your inbox, including any spam or junk folders, for a message from us. If you don’t see it, we encourage you to reach out to us directly at [email protected], and we’ll be happy to assist you right away. Warm regards, SoothRelieve Team
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Phillip S.
Nov 5, 2024
My concerns have been addressed
Thank you for addressing my concerns Phil Smith
Response from SoothRelieveNov 6, 2024
Hello Phil, Thank you so much for your patience while our team looked into this for you. It appears that they were able to address your concerns — we truly hope it was to your satisfaction. 😊 If there’s anything further we can assist you with, please feel free to respond to our last email or reach out to us anytime at [email protected]. Warm regards, SoothRelieve Team
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