Chipperfield G.
A non delivery back in May 2026.
A non delivery back in May 2026.still waiting for my money to be returned. I contact We Sooth..they keep telling me my item it out for delivery and I can track my parcel..yet when I put n my order number and details it's says no order found..terrible service don't order from this company I've lost £70.
Response from SoothRelieveJul 15, 2026
Hello Chipperfield, Thank you for taking the time to share your feedback with us. We truly appreciate you bringing this to our attention. We're sorry to hear about any inconvenience you might have experienced, and we'd like the opportunity to help. To assist you as quickly as possible, we previously requested some additional order details so we could better understand your situation and improve your experience. As we haven't yet received that information, we're unable to look into your order further. When you have a moment, please email us at [email protected] with your order ID or any other relevant order details. Our support team will be happy to review everything and work with you toward a resolution as soon as possible. Warm regards, SoothRelieve Team