Beatrice C.
Confusing ordering system. Customer Service was a big help.
I only wished to order 1 pair of socks. As I pushed the button to submit the order, I was directed to multiple add-ons. It was confusing to me. So I ended up ordering extra items. I immediately contacted Customer Service and they were very helpful. Everything was resolved to my satisfaction.
Response from SoothRelieveAug 13, 2025
Hello Beatrice, Thank you for taking the time to share your feedback with us. We’re sorry to hear about any inconvenience you might have experienced. Our support team has sent you an email to help resolve this matter as quickly as possible. Please check your inbox to review it. If for any reason you haven’t received it, kindly email us at [email protected] so we can address your concerns without delay. Warm regards, SoothRelieve Team




