Carl B.
No Customer Support!
Sorry I could not post negative stars. I do not how good the parts they supply are because I can not get any parts! I got daily emails saying my order was being processed for three weeks! Then got notice with tracking that part was shipped. Tracking showed my part shipped around and returned to their warehouse. Have called and emailed for update.; no response! I am reversing charges on my credit card and finding a company that has a customer service dept.!!!
Response from GetOEMParts.comJun 3, 2021
Hello Carl, We appreciate your review of the services provided at GetOEMparts.com and would like to thank you for taking the time to voice your concerns with our team. Here at GetOEMparts.com, we value reviews received from customers, as they provide us with powerful insight and helps us determine what aspects of our service could be perfected. After reviewing your order within our system we were able to confirm why your part was returned by USPS. It appears as if the address provided at checkout was deemed insufficient by USPS and therefore returned to the sender. Also, We've contacted the customer service representative assigned to your order and you should receive an email from them shortly. Thank you again for taking the time to leave us a review and we look forward to hearing from you.
