GetOEMParts.comReviews of getoemparts.com

Shipping is slow with no cominication. 11 days i get a tracking number that isnt active... Never will i and will tall everone i meet not ro use them... What a joke this is.

We ordered a part for our son's car (in stock). The following day received an email stating a part had to be special ordered. Unfortunately, I waited until then to read up on their reviews. we found the part locally and I immediately called to cancel the order and request a refund. I also called Tasca Collision which is the physical address they provided and was transferred to their 'internet ordering dept.'. Left a message, no return call. Then last evening I received an email stating the order was 'in progress' with no mention of my complaints or refund request. I emailed them again explaining that I wanted to cancel the order, and that I would be notifying the BBB, leaving a message here and contacting the RI Attorney General (as another customer did). I don't see how they can remain in business. I will update reviews if this gets resolved. But no matter what, I would not recommend doing business with these people. Another lesson learned!

Paid for faster shipping just for the item to end up taking longer than it should have. Not happy, not shopping on this site again. Faster shipping should mean it actually takes as long as it's option states. 2 day shipping option should mean I'll get it within two business days after the order is places and not an entire week and two business days....

These guys are crooks! Don't do any business with them. They charged me 239.83 shipping without disclosing it till the item (a 14 x 16 inch back slider window ) was supposedly shipped. I tried to contact them and have received absolutely no communication back. It's been over a month and it still hasn't been delivered.

I love this company they always sale me oem parts for my trailblazer.

First let me start by saying, I did my best to be as patient as I possibly could with this company but at this point I feel like it doesn't even matter. I ordered a part back on August 3rd. I did receive and email from them stating the part was on back order until August 27th and did I still want to wait. Because I need the part I of course said that I would. August 27th came and left and I had to reach out to them several more times before they finally responded saying the date had been pushed back to September 17th and did I want to cancel it. Yet again, I really need the part so I said no. It's now almost a month later than that date and I can not get them to respond to me. I've used every way possible that they give to try and reach them and nothing. I know the part isn't on back order anymore because another company I reached out to said they could have it in 2 days. Meanwhile, here it just says my order is "In Progress". This is ridiculous and the worst customer service I've ever received. At this point, I've emailed them again telling them to just cancel my order and I want a full refund or I'll have no other choice to get an attorney because I fear the whole site could be a scam. This is insane when all it would've taken to appease me was some communication. What is even worse is there's not even a number you can call. DO NOT ORDER FROM THIS COMPANY!

Placed an order in good in good faith. Paid by credit card. one of two parts shipped and arrived fine. the second did not ship. Every effort to communicate this has failed (no phone service, chat is down, no response to emails). After reading other reviews, it seems that I have also been subject to their scam. I'll be seeking remedy in other ways since they seem to have no mechanism or desire to return "customer service".

Shipping is horrible. I orded a few parts and this one has not arrived. It shows the package came into my city, was in the P.O. in my area code, then shipped out to another city. Maybe if item was shipped faster this wouldnt have happened. UPDATE!!!! Item arrived damaged as well so Im gonna just cut my loses and return to previous online retailers. Thanks but no thanks.