Nelson S.
takes about a month to get your part…
takes about a month to get your part just be ready to wait for it. Did received a few emails saying was a special part my question is why you have it on your site if you don’t have it in stock? Also I asked to be delivered to a different location from my adress but they still sent it to my address so why ask where it’s going be delivered to. First and last time thanks for replying back and from the 16 to the 29 it’s more than 10 days and by the time I will receive delivery will be close to a month but that’s is fine THATS WHAT I CALL CUSTOMER SERVICE and a reply like that really shows the appreciation for YOUR customers
Response from GetOEMParts.comDec 30, 2021
Hello Nelson, Thank you for taking the time to review the services offered at Getoemparts.com. We value customer feedback above all else, with that being said, we are devastated to learn you had a sub-par experience with our site. After reviewing your order, there are a few points we would like to clarify, as we believe it will help you have a more pleasurable experience with our products and services in the future. Every product on the getoemparts.com site displays the following message, "PLEASE NOTE: ALL PARTS ARE SUBJECT TO AVAILABILITY and some may require special ordering from the manufacturer." This particular order happened to need special ordering, delaying your shipment. Additionally, our account shows that your order was placed on 12/16 and shipped on 12/29. While we understand your frustrations, we feel 10 business days hardly accounts for an entire month. Again we appreciate your review and hope to have the pleasure of servicing you with OEM parts in the future.