Odie Pet InsuranceOdie is a modern pet insurance company that empowers pet parents to care for their pets with confidence. We're here to support your pet's health and well-being at every life stage with emergency coverage, proactive care, and at-home health tools designed to help cats and dogs live their fullest lives.
Odie Pet Insurance (getodie.com) has 227 customer reviews on Five Star Index, with an average rating of 1.9 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing227 approved reviews, newest moderated first
Miss A.
Noone answers the phone didn't send out a renewal until one week before deadline now my dog will have a lapse insurance. Fraudulent company don't go with them many pets is terrible too they sold out in the u.s. and sold my info to another company.
Bailey C.
If I could give them zero stars I would. We were transferred customers from ManyPets insurance, a company we absolutely adored and had for well over two years. Since being transferred to Odie, it’s been over a month of constant headaches. Absolutely zero customer service responsiveness, and if you do manage to get a response by email, it’s an unhelpful automated link. Their automated email links (eg to activate account, etc) lead to error messages like “expired link token”. The only thing I managed to do was update my payment information. They then proceeded to charge me twice over for each of my pets, putting me out nearly $300. I ended up having to call my bank and dispute the claim and file it as fraudulent because I could not get a hold of anybody to correct the issue. Do NOT use this company. I ended up going with lemonade, which has amazing reviews and I’ve immediately been able to get a hold of a customer service rep to talk thru my new plan.
Chris C.
They denied a claim for an ear infection because they said there was insufficient paperwork despite my emailing and attaching everything required. Their customer service is non-existent; it is impossible to speak to anyone, and it took them three months to deny my claim. I paid for the year in full, and I have requested a cancellation of my policy and a refund of the seven remaining months I have paid for. I wonder how long that will take?
JT
I am new to the policy and I have called and left my information to call back and no one has called me back.
Patricia
I am not happy with Odie. Anyone looking for pet insurance, please read Odie every word before purchasing
Claudio D.
This is my first time with insurance - Odie has been very good - very helpful - sincere and caring about animals i would recommend 100% to anyone with pets -
Tee P.
Great experience
Jeanne C.
I’m very pleased with Odie for my Sniper. I have been dealing with Jasmine who I love. She is very knowledgeable ...helpful and sweet. This was the best thing I could of done for my Sniper. Than’ you Odie. Jeanne Concepcion and Jose Concepcion
