Odie Pet InsuranceOdie is a modern pet insurance company that empowers pet parents to care for their pets with confidence. We're here to support your pet's health and well-being at every life stage with emergency coverage, proactive care, and at-home health tools designed to help cats and dogs live their fullest lives.
Odie Pet Insurance (getodie.com) has 227 customer reviews on Five Star Index, with an average rating of 1.9 out of 5.
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Michelle N.
Still waiting for my insurance card.
Response from Odie Pet InsuranceAug 25, 2021
Hi Michelle! Thank you for your feedback. Odie Pet Insurance is a paperless company. We like to keep a small carbon footprint. Also we are a reimbursement plan. You don't need a card. That's one of the benefits to being a member. Freedom to visit any vet.
Jazre O.
I am writing this review bc I have on my policy that dr appts would be taken care of such as routine care, however when I tried to submit paperwork for reimbursement it was denied. So I don't understand why it states that in the policy if they are not going t honor it. I might just cancel. Also, there is no way to communicate with anyone in person.
Response from Odie Pet InsuranceNov 24, 2020
Hi Jazre, thank you very much for your feedback. We really appreciate customer remarks because it only helps our team make the customer experience better for our insureds and their pets. One of our representatives reached out yesterday to answer your question about your pet's policy coverage and recent claim. We hope it provided better insight to the Office Visit/Exam Fee Coverage. As always, you can reach one of our Customer Care Representatives -- M-F 9am-6pm ET -- by emailing [email protected] or calling us at 877-327-0471. We also have a chat feature on the website that is monitored by live agents during business hours. Best regards, Odie Customer Care Team
Cool Cabins G.
Good price and a friendly staff
Response from Odie Pet InsuranceNov 24, 2020
Thank you so much! That is great to hear.
