maryann G.
Jofer is AMAZING!
Jofer is AMAZING, I have no laptop, I am 81 and he got permission to enter my claims. This means the world to me as I wouldn't be able to file my claim. THANK YOU JOFER!!!

Odie is a modern pet insurance company that empowers pet parents to care for their pets with confidence. We're here to support your pet's health and well-being at every life stage with emergency coverage, proactive care, and at-home health tools designed to help cats and dogs live their fullest lives.
Odie Pet Insurance (getodie.com) has 227 customer reviews on Five Star Index, with an average rating of 1.9 out of 5.
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maryann G.
Jofer is AMAZING, I have no laptop, I am 81 and he got permission to enter my claims. This means the world to me as I wouldn't be able to file my claim. THANK YOU JOFER!!!
John M.
Ease at which to reach support person. Correcting my error on new claim I entered.
Response from Odie Pet InsuranceOct 19, 2026
Thank you so much for your kind words! We’re so happy to hear you had a great experience with our team. It means a lot to us to know we could help give you peace of mind and assist you with your claim.
Joan D.
Having Ina answer the phone made my day. She was so pleasant and so helpful. I am a senior citizen and not very good with the computer, but Ina helped me so much and comforted me since I was so upset about my dog, Gia being so sick. Thank you Odie Pet for having such a valuable employee.
Response from Odie Pet InsuranceOct 16, 2026
Thank you so much for your kind words! We understand how worrying it can be when a beloved pet is sick, and we’re grateful our team could help put you at ease. Thank you for trusting Odie Pet with Gia’s care.
LaurieB
After complaining and leaving a bad review they are reimbursing me for my dogs surgery. I got the vet involved and everything is working out. So I am changing my review. Thank you Odie for re-evaluating my dogs claim.
Response from Odie Pet InsuranceOct 12, 2026
We’re sorry to hear about your experience. We’d appreciate the opportunity to review your situation and better understand what happened. Please reach out to us at [email protected] so our team can review your details and assist you further. Thank you for bringing this to our attention.
Val
Mark was very helpful and courteous
Response from Odie Pet InsuranceOct 7, 2026
Thank you for your kind words! We’ll be sure to pass along your feedback—he’ll appreciate knowing he made a positive impression! We truly appreciate you choosing Odie!
Mackenzie
Claims team is super helpful and has a good turn around time on payment.
Response from Odie Pet InsuranceOct 7, 2026
Thank you for the review! We’re so glad to hear that our Claims team has been helpful and that you’ve been happy with the turnaround time. We truly appreciate your trust in Odie and are happy to be here for you and your pet!
Roseann V.
I was using another pet insurer but upon checking around found Odie to be a better value with better coverage.
Response from Odie Pet InsuranceOct 7, 2026
Thank you for choosing Odie! We’re so glad you took the time to compare your options and found that Odie offered the value and coverage you were looking for. We truly appreciate your trust and are happy to have you and your pet with us!
Lori
Signing up was easy. They cover many expenses.
Response from Odie Pet InsuranceOct 4, 2026
Thank you for your kind review! We’re so glad to hear you had a great experience getting your pet's coverage! We appreciate you taking the time to share your experience and are grateful to have you as a customer!