GetlabsReviews of getlabs.com

This is the second time in as many weeks that I have had significant difficulty with critical bloodwork! The people that come out to the house are normally very nice and professional. The order from my neurologist was taken twice, one week apart. The first blood draw left me waiting a week until the finally sent a text message indicating that it was not processed successfully. I was told to reschedule a new blood draw and to request a refund. I did request a refund and received it in about 5 business days. I rescheduled thinking that something had gone awry. Another nice, professional woman came and drew my blood last week. 5 days later and I speak with Sonora Quest again, and they have no bloodwork. Almost magically I received a text message from GetLabs, identical from the one the prior week indicating again that the second set of blood was not processed successfully. I have requested another refund. Now I must go to a Sonora Quest location and have blood drawn a 3rd time for this order. Something is very wrong at GetLabs. There is not a number anywhere to speak with someone directly. You must first text or email them to have someone call you. All of my correspondence was by email and text despite wanting to speak with someone. I'm concerned that Sonora Quest, who promotes GetLabs as an option, may suffer from the reviews and secrative practice that GetLabs employs.

Friendly, on time, no pain ,and quick.Also great with the elders, I’m 93 years old and she was able to find my vein and get blood out of it very easy. So far I’ve used gel labs 3 times. Twice so far in 2024. Recent June 2024.

This Company makes Theranos look successful.

I never knew this existed and ended up using this service to be sure I got my labs done in time for my appointment. I would highly recommend using Getlabs. Sade was very professional and was very nice to work with.

Mary was calm with a soft tone of voice and explained process to my 6 year old in an appropriate and positive manner. Most of all she didn't not rush and was so patient. She let my daughter calm down and was amazing with finding the vein and quickly drawing the blood. I put lidocaine cream her Dr prescribed on her arm and highly recommend that parents ask for a prescription prior to little ones blood draws. It made a big difference and the phlebotomist said did as well. Hardly any pain!

My grandson is autistic and the nurse that came to draw his blood was absolutely amazing it couldn’t have gone any better. Thank you I recommend this service to everyone especially if you have a child that is uncomfortable going to a place to draw blood when you can do it in your own home.

Very pleasant and easy. The phlebotomist was very prompt, respectful, and nice. Thank you again.

Becky was prompt, friendly and knowledgeable. Highly recommend.