GateReviews of getgate.com

Unreliable! Every few weeks has a new problem. It either stops working which causes everybody to be stuck outside until somebody with a physical key can come to open the door and reset the whole thing or a newly discovered issue which shows the battery to have 75% battery one minute, and next minute the whole thing sutra off because the battery is totally drained. The support is useless. All the do is try to tell you to reset the device which is ridiculas since anybody who gets this lock is getting it to use it remotely to allow people in or out or allow users to use their unique access code to get in to the house but when you have to be there physically to unlock the door with your key and reset the lock, you can never trust this lock to work properly when you are away!

Very informative. User friendly

I have had the unique opportunity to interact with Gate Labs on a business-to-business level. I can say from my interactions with the people behind-the-scenes that the Gate Smart Lock is more than an innovative device but it is backed by a tenacious team obsessed with quality and responding to customer needs. They have grown from an Indiegogo-backed startup into a trusted brand and a real contender against much larger competitors who I'm hesitant to trust with video and data about my family. Knowing what I know I can confidently recommend Gate Labs and their products to my friends and family.

I am so pleased that I decided to get a Gate Smart Lock to help me let my dog walker in during the day while I'm at work. It's actually helped me in so many more ways than I anticipated! My favorite is that I never miss my packages anymore. My kids love to look at my phone to see who is at the door when we have guests coming over. Highly recommend!

Camera gets static sometimes and voice is hard to hear. Must charge the battery a couple times a week. We turned down the sensitivity to medium and that helped a little. Overall, not bad product.

This works perfectly for our extended family. It was very easy to install & so far there have been no problems at all.

Sensor dont work properly i never get notify.. Also if some one knocks gate Button still dont notify.. Worst part cannot hear on 2 way talk on app , And i been contacting support for almost 2 and 1/2 months still not fix . the only answer i am getting from support they having issue and they are working on it and its been more than 2 months still not fix and still waiting to be fix.. I Don't Recommend this product to anyone

Gate sent automated quick easy to follow reply's of guiding my purchase all the way to the end cap of Invoicing and tracking. very simple and very convenient.