GateReviews of getgate.com

Our Gate lock was at 70% battery when we left for a 3 day weekend trip. When we returned it wasn't working at all. It takes days to hear back from Gate's customer support so we had to call a locksmith. When we finally did hear back from customer support they refused to reimburse us for the locksmith and had no answer for why the lock would go from 70% charged to dead in just 3 days. This is not the first time we've had issues with the lock and/or app failing for no apparent reason. It's very unreliable and I do not recommend. If you do use the Gate lock you should always have the physical key with you because the smart lock feature is inconsistent and unreliable.

Not working. Customer care not responding. Bad company, misleading and does not stand behind their product.

Very helpful, timely responses

I order the Gate Smart Lock, thinking that this item will work. I spend 4 hours and I couldn't connect to the WiFi. I called the Company and they said that this specific item wasn't updated. I sent it back to them. I received the new one and it is exclactly with the same problem. I try to contact the Company and my phone is blocked. I can't call them. I try to use the computer and I received a message saying saying you are in danger, go back to safety. This kind of lock is just a headache......

Easy instructions, easy to install. Feel much safer.

Great lock! Still needs some fine tuning to get that 5 stars but its well on its way. I use this lock for my Pack N Ship business. Customers choose a four digit code they can remember to allow area access to their PO Box.

Sicherheit in der zukunft. Sehr interessante mix von Technologie und höhste Qualität. Und macht Spaß auch, komplette Paket.

Amazing concept! I love that I can view who's outside my door before physically looking through the peephole. The chime notification is perfect, not annoying, just a little reminder to check out your door. Really great app that gives clear, step-by-step instructions for installing, and all the tools you need are included, like screwdriver and power cord (except for a charging cube).