DreamaReviews of getdreama.com

I bought the product once, loving it. I like to add a little milk to it also for a bit of creaminess. I had to speak to customer service to change an order for me and THEY COULDNT HAVE BEEN MORE HELPFUL. These days it can be rare to find good customer service with compassion, truly listening. I appreciate that. I love the product. And I'll be back 🙌

I don’t leave reviews regularly but feel compelled to warn others. I will echo what all the others have said, they do auto subscription and then make it super difficult and outright deceptive to cancel. I purchased to give it a try only to see that I had another transaction go through without my knowledge. Very very shady business practices

It's not often that a money back guarantee is actually honoured. Even though the product didn't work for me, (unfortunately) I must say the aftersales service I received was mind blowing. Just a quick mail advising of my situation and was immediately put onto Jemina the head of Customer Satisfaction. Without delay a refund was processed, no questions asked. I had also forgot to unsubscribe but luckily reached out before the item was shipped. And was able to get it cancelled and a full refund. I never write reviews but the experience with Dreama was awesome. Highly recommended. Good job guys.

It would be a good idea for this company to immediately cancel their AUTOMATIC SUBSCRIPTION process, judging from the many reviews. To have an automatic subscription is never a good idea. It is misleading & deceptive conduct.

I bought this for my husband but he didn’t like the taste so instead of wasting our money, I tried it and also did not like the taste so I contacted customer service and asked for a refund. They were very obliging which I appreciated very much.

I waited 4 weeks for my order. I was given absolute BS reasons as to why it had been delayed but kept saying rest assured its on its way... At the 4 week mark I lost it and said I wanted a refund and threatened to go to every one of their pages on social media and rubbish them for being a fraud and also report them to our government consumer authority. Magically they sent through another order within days... Also offered a partial refund that I never recieved. It's sad because it's actually a good product but too expensive for what it is and the customer service seems to be run by a 7 year old that has no idea about running a business... Do not recommend...

WARNING-Automatic monthly subscription. Have to sign into your account to cancel, but can only sign in by an email they send you. THEN have to get asked THREE times "do you want to cancel " before you actuaIly get to cancel. I bought this just to see how it goes. They offered a money back guarantee if i didn't like. ( not a fan of hot choc drinks). I haven't even got my delivery yet.And going by previouis reviews, i doubt the moneyback guarantee will be worth the effort. Even if it's amazing they will not get my business. Back to Zombie. EDIT: All of the responses by Dreama we all done only 6 days ago. (Today is 13/05/2026). It's almost like they didn't know about Trustpilot and only just thought to check these reviews.

Very sneaky subscription on check out even if you click not to subscribe, they subscribe you. I had the same experience as someone above: they lie and tell you they can’t “intercept” an order so they can continue to charge for something you didn’t willingly order. I gave them plenty of opportunities they failed ro take up so now they get my bad reviews.