Get SeleneReviews of get-selene.com

Response from Get SeleneJun 23, 2026

Hi Terri, Thank you so much for your review! We're absolutely thrilled to hear that your rescue dogs are loving their Selene water bowl. Knowing that we're helping rescue pets stay hydrated and happy means so much to us. Thank you for all that you do for animals in need, and we're honored to be a small part of supporting your amazing work. Give all of your rescues some extra love from the entire Selene team! -The Selene Team

Response from Get SeleneJun 19, 2026

Hi Sarah, Thank you for taking the time to share your feedback! We're so glad to hear that you and your dogs are enjoying the fountain and that you found it easy to set up and use. We also appreciate your comments regarding the filter subscription. We understand how unexpected order confirmations can be confusing, and we're sorry for any frustration this caused. The good news is that the subscription is completely flexible and can be canceled at any time and there's no long-term commitment required. Customers can also easily manage, modify, or cancel their subscription through their customer portal whenever they'd like. Thank you again for your honest review and for choosing Selene. We're happy to have you and your pups as part of the Selene family! -The Selene Team

Response from Get SeleneJun 19, 2026

Hi Sally, Thank you so much for sharing your experience! We're absolutely delighted to hear about the difference the Selene fountain has made for your boy. The fact that he went from preferring puddles and dew-covered grass to drinking regularly from his fountain is wonderful to hear. Knowing he's staying better hydrated and enjoying fresh, flowing water throughout the day is exactly why we created Selene. We also appreciate your honest feedback regarding the filters. Our goal is to help provide clean, filtered water that supports your pet's well-being, and we're grateful for your understanding of the value they provide. Thank you for recommending Selene to others and for trusting us with your dog's hydration. Stories like yours truly make our day! -The Selene Team

Response from Get SeleneJun 18, 2026

Hi Paul, Thank you so much for your thoughtful review! We're delighted to hear that, after a month of use, the fountain has proven to be worth the wait. It's especially great to know that both of your dogs took to it right away and have been enjoying it ever since. We're also happy that you've found it easy to set up, simple to clean, and that the battery life has met your expectations. Feedback like yours lets us know we're achieving our goal of creating a convenient, reliable way to help pets stay hydrated. Thank you for your patience, your recommendation, and for choosing Selene! -The Selene Team

Response from Get SeleneJun 18, 2026

Hi Stacie, Wow, thank you for such an enthusiastic review!☺️🐶 We're absolutely thrilled to hear how strongly you feel about the Selene fountain and the difference it's made for your dog. Knowing that you see it as something that could benefit dogs in homes, rescues, humane societies, and veterinary clinics truly means the world to us. Our mission has always been to help pets stay happier and healthier through better hydration, so hearing feedback like yours is incredibly rewarding. Thank you for your support, your recommendation, and for helping spread the word. Give your pup some extra love from all of us! -The Selene Team

Response from Get SeleneJun 18, 2026

Hi Courtney, Thank you for your review! We're so happy to hear that you like the fountain and, even more importantly, that your puppy loves it! There's nothing better than knowing our products are helping pets enjoy fresh, clean water every day. We appreciate you taking the time to share your experience and thank you for choosing Selene! -The Selene Team

Response from Get SeleneJun 17, 2026

Hi Erica, We're very sorry to hear about your experience. If you haven't received your order, please don't worry. We're here to help. Sometimes delivery issues can occur, even when tracking information shows a package as delivered. Our support team is always happy to investigate and work with you on a solution. Please send us a quick email with your order details, and we'll look into this right away. Whether the package needs to be located, replaced, or another resolution is needed, we'll do our best to make things right. We want getting help to be easy, and our team is committed to assisting every customer as quickly as possible. We look forward to hearing from you and resolving this for you. -The Selene Team

Response from Get SeleneJun 17, 2026

Hi Priscilla, Thank you so much for your wonderful review! We're thrilled to hear that the fountain is easy to clean and that your dogs are drinking more water. Keeping pets hydrated while making life easier for pet parents is exactly what we designed it for, so your feedback means a lot to us. We're so glad you're enjoying the product, and we appreciate you taking the time to share your experience! -The Selene Team