Germanshop24Reviews of germanshop24.com

Good company, but delivery needs improvement

Since I can not answer to the shops answer of my previous review, I will happily give them another 1star review. Meanwhile my order arrived and it all gone bad. Not edible, if you would eat this, you probably get food poisening. I already tried to get my money back. The shop won’t even answer to my Paypal Request, after all I spent almost 50€ on my order which brought me nothing but trouble, stress and almost food poisening. Imagine if I would have given this to my children for which I ordered those as a big surprise. Also the Shop says that everything was within the regular timeline, not true. I ordered on Friday 6:53am, the website said DHL Express takes 2-3 days for delivery. Then it was delivered an Thursday around 4pm. So dear germanshop24 please buy a calculator. And dear fellow customers: DO NOT ORDER FROM THIS SHOP EVER!

Don’t order from this website. This company stole my money.. I ordered Kinder, and I received the product that expiration date is “tomorrow” from the day I received it. It’s a 10 pieces of chocolate, how I’m gonna eat all of them in one day? Plus, it tasted like acid. So, I called the company and told her about my case, she replied that it’s all my fault because I didn’t order the shipping process with cooling condition (even though I did ordered it that costs me 6.99 dollars) she said I should have paid more for it. Okay, what about the expiration date! That chocolate will expire tomorrow and I just received it today? She said, because I ordered in the last week (it was only 5 days). But, it doesn’t give you the right to give me the chocolate that will expire tomorrow from the day I received it. She told me that was the manager and so rude to me and she told me to email the owner.. I emailed him, he said that it’s my fault because I didn’t receive the package myself.. It’s because I live in an apartment that has a front desk service and they delivered it to my unit. (Another reason that doesn’t make any sense) I suggest everyone to not order from this terrible website. They steal your money and they wouldn’t refund you even if it’s their fault.

I am glad I found this Company. Had no problem with anything. I ordered and got everything packe nice in less than a week. I am very happy with everything and will order again before I run out off the stuff. Thank you for great service.

As a German there are a few things I really miss in the States: Preserving sugar for strawberries, vanilla sugars, baking aroma (rum, butter vanilla and bitter almond. I know the American extracts but the aroma I grew up with is very potent and smooth) and tampons without applicators- o.b.! Browsing through Amazon I found some retailers selling items. Since Amazon cashes a bit as a third party service, prices are a little higher than the retailers offer on their website directly. I took some time and reviewed different websites. Not only did I compare prices in general but also shipping cost, shipping time and the variety you can get. Germanshop24 is clearly the best option. My box arrived in less than a week from Germany (my preserving sugar had a tear but not to much spilled- annoying but not the end of the world). The packaging was good, the aroma that comes in tiny glass vials had a multilayered bubble wrap coating. All was snug fit, not only environment friendly, it also reduces shipping cost. The products on the website are fairly priced especially when having in mind that many retailers offer German offbrand products for almost 10 times the amount it would go for in the discounter store. I know the German prices, so comparing is easy for myself, others ("foreigners") might think they found a good deal while overpaying the product's worth. It might also cause confusion if you compare with US brands. Vanilla extract for example is around 4-5$, the aroma goes for about a Euro in the store. Exchange rates do the rest. So yes, this team does a wonderful job and they offer an exceptional service! I highly recommend them.

Excellent service, order arrived within 5 business days to New Jersey, was packaged very well (appropriate use of bubble wrap where needed), and the items I ordered matched what was advertised 1-to-1. Adding to that the fair pricing I'll definitely continue buying here.

8 days from placing the order to receiving in Nevada!!! I honestly didn't expect to receive it that fast but Hurra!!! Everything was packed super safe and secure. You sure did a great job and thanks for the little extra :)

This was my first time ordering and Im so impressed!!!!!🇩🇪👍Thank you so much you guys just made a serious Shopper! Everthing came as ordered and it was super fast! Speechless and so very happy😁😁😁😁🙏Danke 💐💖🇺🇸Melanie from San Antonio ,TX.