gentlebands.comReviews of gentlebands.com

I ordered a unique ring for my wedding and it arrived from America to the Uk after around 10 days. Unfortunately it was just slightly too small- this was mainly due to my translation of Uk and US sizing. However almost immediately Gentlebands replied to my email and informed me to keep the ring I had received, they would send me a ring size (took around 10 days) and then I could order a replacement at no extra cost. I couldn’t believe it. What amazing customer service. They kept me Informed, responded to me. Engraved the second ring to be the same as the first and I’ve just received the fitting ring. The quality is perfect. Highly highly recommend

Dropshipping straight from temu. Found several rings with the same colours, shape and details. Even some of the photos where identical, just heavily edited.

I ordered a ring for my husband and it was the wrong size for him.I asked Gentlebands if I could return it- their customer service person, Sarah, was amazing. Sarah sent me a ring sizer so I could get the size right, then sent me the correct size ring- and it was engraved exactly as the original ring was! All free of charge! Most excellent customer service and follow up from Sarah- super impressed! Quality of ring is superb. Thank you 😊

If I could give zero stars, I absolutely would. We were initially thrilled to find such a beautiful wedding band, but our experience with this company has been nothing short of a nightmare. The website provided completely inaccurate shipping information, forcing us to scramble for a replacement band just days before our wedding. When we contacted customer service about this issue, their only response—after repeated back-and-forth—was to offer a mere 10% discount, which felt dismissive given the inconvenience and stress their mistake caused. We were told our original order would arrive shortly after our honeymoon, but yet again, that promise was broken. The company then claimed “UPS seized the package,” which seems highly questionable. After more follow-up, they said the item was being reshipped, but at this point, we have no confidence in their word. We will be requesting a full refund and taking our business elsewhere. This company has proven to be unreliable, unprofessional, and extremely frustrating to deal with.

I’ve bought two rings from this website. They were both beautiful and very sturdy good quality. My fiancè recently lost his while burying a childhood pet. Gentle bands got back to me immediately and is sending us a new one free of charge. I recommend this website highly. They are great.

The ring is gorgeous and Im very happy with it. The materials used are very visible and gives it a unique appearance. Its a gift I'll treasure for ever. Thank you for your work its greatly appreciated!

I wish I saw these reviews before purchasing... 7 months in and the wood has already disconnected from the metal. I'm sure they'll replace it but I would not recommend it.

Ordered a ring, arrived within a week to the UK but didn’t look like the photos. Emailed to return and was advised they would offer a free return or an exchange. I asked to return the ring for a full refund as stated on their website and have been met with further emails offering an exchange but no return details! It’s becoming a nightmare trying to return for the “free return” stated on their website! AVOID!