General MedicineReviews of generalmedicine.co

Excellent! Glad I made the switch to General Medicine. Great service and super convenient. Highly recommended.

I absolutely love how they message me and check in on how I’m doing and how the dosage is and if there are any symptoms or concerns regarding dose increases. There caring and very nice I would absolutely recommend to family and friends 10/10

Doc was very thorough and attentive. Received the care I needed for my issue. My prescription needed a prior authorization which was done swiftly. Communication was seamless and I got my prescription approved and ready

Dr. Patel was knowledgeable, understanding and assisted in the process of my insurance covering my prescription. The communication with Dr. Patel and online staff was superior.

The attention to detail and follow up is what make the company really good.

1 Star Review (I would give 0 stars if the option existed) This is hands-down the worst medical “care” experience I have ever had. General Medicine is a complete joke and an absolute waste of time and money. From the very beginning, they completely ignored my clear preferences and medical history. I explained exactly what was working for me, provided updates and photos showing significant improvement (50-70% clearer skin), and they still tried to shove a prescription I explicitly did not want down my throat. Their response? Standard protocol, “trust the experts,” and defensive corporate nonsense instead of actually listening to the patient. The communication was robotic, unhelpful, and increasingly condescending. They sent generic links, verification codes, and Zoom reminders like it was an assembly line. When I pushed back on their one-size-fits-all approach, they doubled down with liability excuses and basically told me my real-world results didn’t matter. It felt like they cared more about covering themselves and pushing whatever the dermatology specialist recommended than actually helping me. Zero personalization. Zero respect for patient autonomy. Zero accountability. I was spoken down to, dismissed, and left more frustrated than when I started. Modern medicine at its worst — rigid, arrogant, and utterly ineffective. I will never use General Medicine again and I strongly recommend everyone avoid them. There are far better options out there that actually listen to patients instead of treating them like inconveniences. Steer clear.

I am on a chronic medication that I have been getting prescribed yearly. They would only prescribe a 90 day supply. Having to have an appointment every 90 days for a chronic medication doesn’t work for me. I had told them prior to the visit I wanted refills for one year. They didn’t let me know until after the visit they would only prescribe for 90 days. If I had known that I would have gone elsewhere. Then, they kept messaging me to select a pharmacy. Amazon Pharmacy was not on their list, so I provided web address, physical address, phone and fax numbers. More requests to select a pharmacy came in over the next couple of days. This whole process was very inconvenient, and played out over three days.

Provider was efficient and informative. Made care simple. Will use again