General MedicineReviews of generalmedicine.co

People are nice. App is terrible. They are asking me to specify pharmacy, but the app does not provide a mechanism to enter a pharmacy. They have my money, I have a 4 day run around with no end in sight. Update: have had another updates (both in app and phone call to resolve issue and am back on track). Still not sure what happened in app; but seems to be working fine now. Thanks!

They are so very understanding and helpful by answering the questions I have. They check on me to make sure I don’t have any side effects or any questions before my appointments.

Update: Customer service got in touch with me. I was able to see a different doctor who was very nice and helpful. I was happy with my visit. Scheduled my appointment. Paid the co-pay. Joined the zoom meeting 5 minutes early. Waited OVER an hour and nobody joined it. Tried to get in touch with customer service which is non-existent.

I have not done any tele health care prior to my experience with General Health and I am extremely surprised and impressed. Very professional interactions with all the clinical staff and Dr's. They are prompt to respond, they helped a great deal with making sure my prescription was processed. I highly recommend based on my visits to date.

Very quick to get access to required medication. Did what I was looking for. Some unnecessary blood work and frequent copay consultations, but it works for what I needed. Now have transferred care to my PHCP

They were great. The doctor listened to my concerns and addressed them. This group is more than the topical “doc in a box”. It felt as if we were in the office vice on a video call

Very on ball pleased with their service

Prompt responses to questions, although I'm still confused about the communication with the on-line pharmacy. Would prefer to have the medication available for local pick-up. I appreciated that General Medicine required and arranged lab work and were available for questions. Still don't know how to get my next months refill.