GEEKOMReviews of geekompc.com

4.1412 reviews
Computers & Phones
17008 EVERGREEN PL STE B CITY OF INDUSTRY, California, California

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GEEKOM

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About GEEKOM

Think PC. Think GEEKOM GEEKOM, focus on Mini PCs and laptops, located in US, services for overseas. GEEKOM is a brand of professional computer technicians to innovate, design, and develop products and technologies that meet the different needs of users. VISIT OUR WEBSITE EXPLORE OUR MINI PCS EXPLORE OUR LAPTOPS CONTACT US

GEEKOM (geekompc.com) has 412 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: geekompc.com
Website: geekompc.com
Category: Computers & Phones
Location: California, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 89% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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GEEKOM reviews

412 approved reviews, newest moderated first

Peter L.
Oct 21, 2025
Geekom A8
My A8 replaces an engineering workstation used for Circuit Design in my lab. What's wonderful: (1) fast calculation (2) great graphics for 3D views (3) no fan noise! (4) Reliable - no issues after a year of use. Also, I couldn't resist; I took it apart to inspect the build. My opinion: Excellent 👍.
Response from GEEKOMOct 22, 2025
Dear customer, Thank you for your trust. We wanted to express our sincerest gratitude for taking the time to leave us a positive review. Your feedback means a lot to us and serves as a great motivation for our team. We truly value your support and are thrilled to have you as a satisfied customer. Once again, thank you for your wonderful review. We look forward to continuing to serve you and exceed your expectations in the future. Best Regards, GEEKOM Customer Service
Dengarry
Oct 20, 2025
Great Product
Great Product. Highly Recommend. Very compact and powerful. Product came quick and came as advertised. We will be getting more when it is time to replace machines. No Brainer......
Response from GEEKOMOct 21, 2025
Dear customer, Thank you for your trust. We wanted to express our sincerest gratitude for taking the time to leave us a positive review. Your feedback means a lot to us and serves as a great motivation for our team. We truly value your support and are thrilled to have you as a satisfied customer. Once again, thank you for your wonderful review. We look forward to continuing to serve you and exceed your expectations in the future. Best Regards, GEEKOM Customer Service
Michael D.
Oct 20, 2025
My aging laptop couldn't upgrade to 11…
My aging laptop couldn't upgrade to 11 so I picked up one of thee little guys and everything was great until one morning booted but no video. Brief troubleshooting and they had me sent ot back for replacement. I was so pleased with the service, I upgraded the replacement!
Response from GEEKOMOct 21, 2025
Dear customer, Thank you for your trust. We wanted to express our sincerest gratitude for taking the time to leave us a positive review. Your feedback means a lot to us and serves as a great motivation for our team. We truly value your support and are thrilled to have you as a satisfied customer. Once again, thank you for your wonderful review. We look forward to continuing to serve you and exceed your expectations in the future. Best Regards, GEEKOM Customer Service
McFly
Oct 15, 2025
Despite appearing as an Australian…
Despite appearing as an Australian site, buying from Geekom will also cost you a foreign transaction fee of 3% or so. Happy to get a unit quite quickly from within Oz, but the foreign fee was undisclosed, perhaps illegally.
Response from GEEKOMOct 15, 2025
Dear customer, We understand your frustration and will work to correct this issue, we are sorry this situation has caused you any trouble, for this situation, we fully understand your concerns and are here to help you. First of all, I would like to express my sincere apologies for the inconvenience and distress you have experienced throughout the process. I fully understand your disappointment caused by us. Are you willing to provide us with your order number? We are committed to helping you solve problem now, and we will provide you with the best solution through email address. Although we are fully aware of the unpleasantness caused by this incident, we sincerely hope that we will have the opportunity to restore your trust in the future. If you have any questions that need to be resolved, you can always contact us, we are always here to serve you. Thank you again for your valuable feedback and apologize for your unpleasant experience this time. I hope you can consider our improvements and give us a chance to serve you again. We apologize again for any inconvenience caused and thank you for your patience. Best Regards, GEEKOM Customer Service
Chris
Oct 11, 2025
IT13 failure which could have caught fire
I bought a iT13, it arrived new and after six months of use failed to turn on. When taken apart one of the components burnt out rendering it useless. The PCB was significantly scorched and I am genuinely surprised it did not catch fire. I have uploaded images online. When contacting Geekom they were not really concerned with the issue and also stated there was no UK repair centre so nothing could be done. I recommend avoiding and building your own small form factor pc and then you can repair it.
Response from GEEKOMOct 13, 2025
Dear customer, We understand your frustration and will work to correct this issue, we are sorry this situation has caused you any trouble, for this situation, we fully understand your concerns and are here to help you. First of all, I would like to express my sincere apologies for the inconvenience and distress you have experienced throughout the process. I fully understand your disappointment caused by us. Are you willing to provide us with your order number? We are committed to helping you solve problem now, and we will provide you with the best solution through email address. Although we are fully aware of the unpleasantness caused by this incident, we sincerely hope that we will have the opportunity to restore your trust in the future. If you have any questions that need to be resolved, you can always contact us, we are always here to serve you. Thank you again for your valuable feedback and apologize for your unpleasant experience this time. I hope you can consider our improvements and give us a chance to serve you again. We apologize again for any inconvenience caused and thank you for your patience. Best Regards, GEEKOM Customer Service
Wolfgang
Oct 4, 2025
quick responses
quick responses, very helpful recommendations and advice, problem was solved 100%
Response from GEEKOMOct 5, 2025
Dear customer, Thank you for your trust. We wanted to express our sincerest gratitude for taking the time to leave us a positive review. Your feedback means a lot to us and serves as a great motivation for our team. We truly value your support and are thrilled to have you as a satisfied customer. Once again, thank you for your wonderful review. We look forward to continuing to serve you and exceed your expectations in the future. Best Regards, GEEKOM Customer Service
Hope M.
Sep 25, 2025
Kevin was very responsive and got back…
Kevin was very responsive and got back to my emails promptly. addressing the issue and making things right!
Response from GEEKOMSep 26, 2025
Dear customer, Thank you for your trust. We wanted to express our sincerest gratitude for taking the time to leave us a positive review. Your feedback means a lot to us and serves as a great motivation for our team. We truly value your support and are thrilled to have you as a satisfied customer. Once again, thank you for your wonderful review. We look forward to continuing to serve you and exceed your expectations in the future. Best Regards, GEEKOM Customer Service
Keith A.
Sep 24, 2025
The problem was acknowledged and…Resolved to my satisfaction
The problem was acknowledged and helpfull trouble shooting suggestions were offered. When the issue could not be resolved a replacement unit was dispatched. Communications were timely (allowing for time differences) and professional. All told this was a good experience
Response from GEEKOMSep 25, 2025
Dear customer, Thank you for your trust. We wanted to express our sincerest gratitude for taking the time to leave us a positive review. Your feedback means a lot to us and serves as a great motivation for our team. We truly value your support and are thrilled to have you as a satisfied customer. Once again, thank you for your wonderful review. We look forward to continuing to serve you and exceed your expectations in the future. Best Regards, GEEKOM Customer Service

GEEKOMReviews of geekompc.com

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GEEKOM reviews

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quick responses

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The problem was acknowledged and…Resolved to my satisfaction

About GEEKOM

About these reviews

More in Computers & Phones, California

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Quality Macs

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GEEKOM reviews

Geekom A8

Great Product

My aging laptop couldn't upgrade to 11…

Despite appearing as an Australian…

IT13 failure which could have caught fire

quick responses

Kevin was very responsive and got back…

The problem was acknowledged and…Resolved to my satisfaction