GEEKOMReviews of geekompc.com

My experience with the GEEKOM AX8 Max has been extremely disappointing. While playing games, I experienced frequent glitches, stuttering, lag, and freezing, making the gaming experience frustrating. For a mini PC with these specifications and this price, I expected much better performance. To make matters worse, I contacted GEEKOM customer support to request a return and refund, but I still haven’t received a response. Ignoring customers who are trying to resolve a problem is unacceptable. Based on my experience, I am disappointed with both the product and the customer service. Do not waste your time and money on this mini PC. I expected a reliable product and proper customer support, but unfortunately, I received neither. I would not recommend the GEEKOM AX8 Max.

Disappointing Performance and Poor Customer Support I’m very disappointed with the GEEKOM AX8 Max. While playing games, I experienced constant glitches, stuttering, and freezing that made the gaming experience frustrating. I expected much better performance from a mini PC with these specifications, but it failed to meet my expectations. To make matters worse, I contacted GEEKOM support to request a return and refund, but I have not received a response to my return request. This lack of communication is extremely frustrating and disappointing. Based on my experience with both the product and customer support, I cannot recommend the GEEKOM AX8 Max. I’m still trying to get help to return the item but haven’t received response yet.

An update to my earlier review. The Radeon graphics on my A9 Max now run under Linux. The hardware was fine all along. The cause was a boot setting in my Linux install that tells graphics drivers to stay off. The AMD driver followed it and quit straight away. One look at the boot line and the driver's first check shows it. Once the setting was overridden, the 890M started first time. What disappoints me is how long it took. I worked with GEEKOM support for weeks, sent them the details, and the answer was that Linux graphics wasn't on their roadmap. Nobody asked for the boot line or traced the error. Anyone who knows what this box ships with could have found it in minutes. In the end we found it ourselves. The machine is excellent. CPU, graphics and the AI chip all work now, and it runs my work every day. Support was polite and honest, but it needs people who can diagnose Linux, not just pass the question along. If you run Linux and the graphics won't start, check your boot line for "nomodeset" first.

Your follow through is superb

Quick response with an accurate explanaiton.

An absolutely amazing PC. The a9 Max with two terabytes of storage and 32 GB of RAM meets my needs very specifically for audio production and I didn't even realize I needed it for AI until I started experimenting with AI models. Now I'm running local AI models instead of relying on gate kept models from my Android device. Keep up the good work it's the best PC I've ever owned.

De nuevo, tratan de justificar sus errores, les pido un JUSTIFICANTE DE DEVOLUCIÓN y hacen caso omiso. Tratan de limpiar de cara a otros usuarios su mala gestión, pidiendo por aqui formas de arreglarlo y siguen sin devolverme mi dinero. Te cobran y no te envian el producto. Les envias los datos que te solicitan y no contestan. Estafa

Great laptop, great price. No complaints.