GEEKOMReviews of geekompc.com

An update to my earlier review. The Radeon graphics on my A9 Max now run under Linux. The hardware was fine all along. The cause was a boot setting in my Linux install that tells graphics drivers to stay off. The AMD driver followed it and quit straight away. One look at the boot line and the driver's first check shows it. Once the setting was overridden, the 890M started first time. What disappoints me is how long it took. I worked with GEEKOM support for weeks, sent them the details, and the answer was that Linux graphics wasn't on their roadmap. Nobody asked for the boot line or traced the error. Anyone who knows what this box ships with could have found it in minutes. In the end we found it ourselves. The machine is excellent. CPU, graphics and the AI chip all work now, and it runs my work every day. Support was polite and honest, but it needs people who can diagnose Linux, not just pass the question along. If you run Linux and the graphics won't start, check your boot line for "nomodeset" first.

The mini is powerful and quick. Unfortunately, in the week I have been using it, it has randomly shut down and rebooted itself twice. While what I was working on was not important, it would have been a different story if I was on a zoom meeting or working on important documents. The technical support team at Geekom has been very responsive in addressing the issue and arriving at a solution.

Well, it could be 5 stars, but I'm going to bump 1 star off because fulfillment was a little dicey at first. It took a couple of weeks. They didn't have the model I ordered. They gave me an equivalent model, which was fine, and offered a keyboard and a mouse for my troubles, which I didn't see in my account, so I figured that wouldn't happen. That just showed up yesterday. In the end, they made it right, and I appreciate the attempt. If they could streamline their fulfillment, they would do much, much better. The product seems to be good. I'm still working on transferring an old desktop to my mini for travel. As for the product itself, I can't give a detailed review because I haven't had it long enough to run it through its paces, but everything seems to be working properly.

The ordering was easy and quick. My order showed up on time and was packaged well. I had ordered two items, but I was unaware that they would be delivered separately. When I asked where my second item was, I received a quick and clear reply. Geekom continued to keep in touch with me until I had confirmed delivery of both orders. I am very satisfied with the company and its products. I would highly recommend them and their products.

Some of the keys feel like they are 'sticky' and have a cheap feel and the track pad can take some getting used to. Apart from that the screen looks great, the laptop is super light and the specs are good.

Great specs with thin and light weight for 16”. Touchscreen is the only feature missing for me.

Geekom's order workflow and notification system keeps you up to date on every step of the delivery. Once processed the order was delivered in 3-4 days. I haven't set up the system but have two other minis and are very pleased with their performance.

I bought the X16 Pro. The laptop is very nice looking, loaded with good Ram and a fast enough processor. The backlit keyboard works well. I use a mouse so I ignored comments about the trackpad. It comes with a multi port dongle which is something you have to buy with any other PC I have had, nice touch. I'm not real thrilled with the resolution, mainly because for the last 10+ years I have had an OLED screen and loved the resolution. It says it has a 120 hz refresh rate that's a plus. Overall its plenty nice and the customer service is quick to respond, and a 3 year warranty is better than any brand I have had previously. So far very satisfied.