Geartrade.comReviews of geartrade.com

I recently tried to sell an item on GearTrade and found the process quite difficult. It's a VERY clunky and frustrating App to navigate. I put the same item in Marketplace, which was SO much easier in every respect.

My first order with Geartrade was back in 2020, but they have now lost my business. As a discounted gear retailer (which is what they really are), their prices and selection are marginally ok, but marketing themselves as a sustainable alternative is dishonest and disgraceful. Take your business elsewhere unless you really don't care about being lied to.

Be aware. They are scammers camouflaged in "rules and regulations. You can never return merchandise you buy from them. They require strongly compelling explanation as to why you wish to return their merchandise. Then they would answer that your explanation for returning their merchandise is not good enough. They are outright scammers!

I recently purchased a pair of Skora Joggers on Geartrade.com and I couldn't be happier with my purchase. I’ve read some pretty bad reviews, but my experience as a buyer was EXCELLENT! The joggers arrived quickly and in excellent NEW condition, just as described by the seller. The Skora Joggers are incredibly comfortable and are excellent for running or walking. The minimalist design is stylish and versatile, making them perfect for both athletic activities and everyday wear. I am extremely satisfied with my purchase and would highly recommend Geartrade.com to anyone looking for quality outdoor gear at a great price. Thank you for a wonderful shopping experience!

I've placed 4 orders with GearTrade over past few months. Ordering was easy and affordable way to gear up as I get back into hiking, backpacking and camping My orders arrived quickly and everything was as described. Plus I like lowering my carbon footprint by being part of the circular economy.

I had a great experience with them, Quick shipping great customer service. I had a issue that was resold reasonably and quick.

I got a great deal on MTB lights. However, when selling my MTB helmet and pads, the high commission structure basically nets you practically nothing. I was better off donating my items instead.

This company used to be a fair option for selling used gear to interested parties at a price determined by the seller, and the seller was responsible for shipping the items directly to the buyer. They have removed this option, and now require you to ship your items to GearTrade and they will decide how much to list them for (which you can edit later, if you want) but they now take a 55% commission. If you can get past all of that and opt to ship your items to them, they provide you a FedEx label for shipping. So, I packed up nearly $800 worth of items and sent it off. After not hearing anything for 10 days, I emailed to ask if they had received the package. I was informed that while the package "shows as being delivered to our address, ...the person who signed for it does not work here. All of our PO shipping labels are insured for $100, so that is the amount we can offer as reimbursement if this package was incorrectly delivered. I will initiate a search with FedEx and let you know the resolution." This is a complete ripoff. There is no way of knowing if they are lying, and actually received my items (which FedEx says they did receive) and are now going to sell them for profit or if someone in their warehouse is stealing customer shipments or what happened. All I know is they have ripped me off and now I'm completely screwed and have no way to recoup my loss. DO NOT DO BUSINESS WITH THIS COMPANY. It's a scam and they will rip you off.