Geartrade.comReviews of geartrade.com

This company is a bad, they say the condition is good but they have snags, holes, and stains not included in the listing. You pay an additional fee for free returns but then it gets denied cuz of final sale. Going to try and do a chargeback. Don’t use this company.

I figured I'd post this for anyone searching the internet trying to decide whether to send their gear to GearTrade. First, GearTrade is legitimate. They did what they said they would do. I shipped them my gear, they eventually received it, photographed it, priced it, listed it, sold it, and paid me. But holy crap, I would not do it again. The entire process took forever. There was a long wait between sending everything in, having it received and processed, photographed, priced, and actually listed for sale. I was okay with that because I understood the deal. I was giving up some money in exchange for convenience. No taking pictures, making listings, dealing with Marketplace people, packing individual orders, etc. What I wasn't prepared for were the actual payouts. Some examples of what I received: Skis: $147 payout Quality ski gloves: $1.47 payout Black Crows ski poles: $2.72 payout Boot bag: $3.88 payout Yes, one dollar and forty-seven cents for the gloves and two dollars and seventy-two cents for the Black Crows poles. I understand perfectly well that used gear isn't worth anything close to MSRP. I also understand that GearTrade has overhead, needs to make a profit, and that I'm paying a significant premium for the convenience of consignment. But if someone had told me beforehand that I could potentially receive payouts of $1 to $4 for perfectly good, quality ski gear, I would have just kept it, given it to someone, or spent an afternoon putting everything on Facebook Marketplace/SidelineSwap. This stuff was practically new; used for 2-3 sessions over one season. That's really why I'm posting this. I'm not saying GearTrade scammed me. They provided the service they advertised. I just think the value proposition for the seller is terrible based on my experience. If you've got decent gear that still has meaningful resale value, especially skis, poles, or higher-end equipment, I'd strongly recommend trying to sell it yourself first. I learned that lesson the expensive way. TL;DR: GearTrade is legit and convenient, but my actual payouts included $147 for skis, $2.72 for Black Crows poles, $1.47 for gloves, and $3.88 for a boot bag. If I could do it over, I'd sell locally or through a peer-to-peer ski marketplace instead.

I purchased a pair of running shoes @geartrade and when they arrived they weren’t the best quality. Requested a return (same day I received) and was hit with a return fee, had to pay for the return shipping and now sit waiting for the refund to be returned. I keep getting an email from different people stating they are a small company and at ‘this time of year’ it’s difficult for them to be efficient in posting refunds. I WISH I’d read the reviews here BEFORE hitting ‘buy’. It’s been a headache he from the start and I would never recommend geartrade to anyone.

I sent in a ski helmet that only saw 5 days of light use (barely a scratch on it). They rejected the helmet citing dents, which they couldn't provide any evidence of when I asked for some proof. They said the helmet was unsafe for use, and so they donated it (which is fishy... why would you donate an item that you deemed unsafe for use?). When I asked for any sort of paper trail of what happened to my helmet, they couldn't provide any.

I absolutely will not ever order from GearTrade again. I ordered messenger bag from them the 16th of this month. According to GearTrade , the USPS had a inaccurate or wrong scan and sent the package to California after it been sent to Tennessee, the state in which I live. I paid $50 for the bag , and now GearTrade says they'll file lost package claim if I don't receive it by Friday. BY Friday. it's already Wednesday.

Donot buy from this company. They sent the wrong size / used insoles and they make the return so impossible. We have to pay for shipping and restocking fee for the used/ wrong size insoles, sent by them. it is unethical and against the public heath to send a an USED / dirty item to the customer it isnot hygienic.

HORRIBLE!! Took 12 weeks to open the box of gear that I sent to them, after saying it would take 3-5 weeks. Gear was brand new with tags and they greatly underpriced everything. On top of that, they take almost 50% of the profit once it sells. Waste of time and money to send anything to them.

Cons 0 stars for honesty, integrity, and really any typical service obligation to the Jon they are conning 0 stars for communication, you will get none, and still left not understanding with more questions after dmv trademarked runaround. 0 stars for organization Pros Hands down best thieves I've ever known . They get you to send them your shit with completely false and dishonest time frames on turnaround. I would be happy to recommend them to anyone that just has too much valuable shit. 10 stars for false advertisement. They did not provide a single of the services the advertise. Sent them 2 pairs of boots, liners and a pair of skiis. After 10 weeks with no activity or even acknowledging they received my items, and 3 just inquiry and update only emails from me, they agreed to "prioritize" my items and fast track. 3 weeks still till marked for sale on one item only, another two weeks for second.they lost my 3rd item, skiis, paid $100 for them through insurance. Valued at almost 4. 2 months later sold one pair of boots, held payout another 2 weeks. Sold 2nd pair of boots, then when no payout after 3 weeks, I sent email, and was told they were returned for the first time. I expressed my unhappiness over the whole process due to the deceitful claims And lack of just honest communication, just checked after another month and they kept my other boots as donated. In conclusion, if you have valuable shit just laying around and need a few extra dollars, but just don't have time to sell yourself, they would be happy to take them and list them 3 weeks after the season for the items is over. Highly recommend, these guys are Amazing for that.