Geartrade.comReviews of geartrade.com

Cons 0 stars for honesty, integrity, and really any typical service obligation to the Jon they are conning 0 stars for communication, you will get none, and still left not understanding with more questions after dmv trademarked runaround. 0 stars for organization Pros Hands down best thieves I've ever known . They get you to send them your shit with completely false and dishonest time frames on turnaround. I would be happy to recommend them to anyone that just has too much valuable shit. 10 stars for false advertisement. They did not provide a single of the services the advertise. Sent them 2 pairs of boots, liners and a pair of skiis. After 10 weeks with no activity or even acknowledging they received my items, and 3 just inquiry and update only emails from me, they agreed to "prioritize" my items and fast track. 3 weeks still till marked for sale on one item only, another two weeks for second.they lost my 3rd item, skiis, paid $100 for them through insurance. Valued at almost 4. 2 months later sold one pair of boots, held payout another 2 weeks. Sold 2nd pair of boots, then when no payout after 3 weeks, I sent email, and was told they were returned for the first time. I expressed my unhappiness over the whole process due to the deceitful claims And lack of just honest communication, just checked after another month and they kept my other boots as donated. In conclusion, if you have valuable shit just laying around and need a few extra dollars, but just don't have time to sell yourself, they would be happy to take them and list them 3 weeks after the season for the items is over. Highly recommend, these guys are Amazing for that.

Bought a pair of gloves and both ended up being the left hand. Was not disclosed in the description and barely visible in the picture, you'd have to be looking for it but then when I went back I did notice it. I knew this glove would fit since I had used them before so threw them in my ski gear when I got the package. When I got them out to use I obviously couldn't, I may have 2 left feet, but not 2 left hands, and it apparently was passed their return timeframe, but even after they acknowledged they sent a pair of left handed gloves, they wouldn't do anything to fix it. I've ordered thousands of dollars from them over the years but this was enough I won't again, just not ok with that type of customer service, particularly for a repeat customer who frequently had been buying from them. It's not about the fact I purchased unusable gloves for just $30, it's just a company who sells a misrepresented product and then won't take responsibility for it even after admitting they screwed up, is really just a company you should avoid giving your money to.

As a seller, despite the convenience of sending your gear and not dealing w/the extra work with eBay or FB, I’ll never use them again. Good concept but it feels like the business is being managed by a team of one. Every part of the process has taken an eternity. After requesting a box (big mistake) to initiate my sale in early Feb, and finally sending my gear via FedEx on Feb 27, I finally received an acknowledgement email on Mar 9th indicating it will take 3-5 weeks to ‘process’. All in, after contacting Geartrade on/around Feb 10th, I will be lucky if my items post by early/mid April. Note, my one purchase went smoothly but I would not recommend using them as a seller unless turnaround time is not a concern.

I ordered attachments for my rooftop kayak carrier. The parts were listed as “good”. When received they look almost brand new. I have purchased others over the years, I’ve had the carrier for 20 years, and they are usually barely useable. Additionally the service was outstanding, fast and easy. I have not even mentioned the price was well below others that I found

I've both sold items on consignment and purchased items through Geartrade and have had nothing but positive experiences. I've also had occasion to contact customer service and have received prompt responses that addressed my issue(s).

Not impressed, bought some shorts that specifically said no holes in the fabric and the front pocket has a hole so big you can fit your hand through it.

I’ve been working with Geartrade from almost a year now and I cannot be any more happy. Yes, the sales take long but that’s the nature of the beast but the response time with the Customer Service is amazing. I just purchased an item today for my own collection. very happy Geartrade is my go to when I’m looking sell back some backpacks. They are A pleasure to work with. Continue success, my friends and many more years to come.

Excellent product & condition. Fantastic pricing, and fast shipping to the mid-atlantic region. I would definitely purchase from them again!