Geartrade.comReviews of geartrade.com

Absolutely the best way to buy gear, used! I cannot tell you how many awesome pieces of gear I’ve bought here for a great price. It is a great concept. It’s a smaller manned operation and they do a great job. I’ve been a devout customer since 2013.

I absolutely will not ever order from GearTrade again. I ordered messenger bag from them the 16th of this month. According to GearTrade , the USPS had a inaccurate or wrong scan and sent the package to California after it been sent to Tennessee, the state in which I live. I paid $50 for the bag , and now GearTrade says they'll file lost package claim if I don't receive it by Friday. BY Friday. it's already Wednesday.

I ordered a pair of skis through GearTrade this past spring. The order was easy to place, and the spring sale price was perfect! They arrived in a week, as promised. Unfortunately, before I received the skis, the box had been run into by a forklift, which cut the box, scraped one of the ski bases, and bent the metal edge on that ski. GearTrade did a great job of being the intermediary between me and ProSki where the skis apparently originated. They got ProSki to send me a new pair of skis right away — again, arriving in about a week. Later, they sent me a mailing label so I could return the damaged pair to ProSki for free. Despite the initial disappointment of receiving damaged skis, the replacement and return went smoothly, with GearTrade very prompt in answering my questions and keeping me in the loop. I highly recommend dealing with GearTrade!

Donot buy from this company. They sent the wrong size / used insoles and they make the return so impossible. We have to pay for shipping and restocking fee for the used/ wrong size insoles, sent by them. it is unethical and against the public heath to send a an USED / dirty item to the customer it isnot hygienic.

I really like the sustainability mission and the prices are amazing. I have gotten some great jackets for 1/4 of the retail price. I have placed 4 orders with them over the past year. One of the orders got lost in the mail, but i did get a refund. The shipping is SO slow and expensive.

Don't buy an inflatable sleeping pad unless you plan to use it immediately. Purchased a pad March 1st. Took it out this weekend and it slowly deflated overnight. Geartrade won't help because they "quality control"tested it. No holes in it- seems to be a faulty valve.

Easy to use, gear condition is accurate. Got a free gingin melted into my new pack (did not try it). Great way to participate in circular economy. I buy from them pretty frequently, hardly ever any issues. Keep up the great work.

HORRIBLE!! Took 12 weeks to open the box of gear that I sent to them, after saying it would take 3-5 weeks. Gear was brand new with tags and they greatly underpriced everything. On top of that, they take almost 50% of the profit once it sells. Waste of time and money to send anything to them.