Gear ElevationReviews of gearelevation.com

I purchased an item on March 15th. I hadn't heard anything from the company, other than my original purchase email, so in April I emailed support. They responded with a "kindly" email stating the item has been sent to the warehouse and is shipping so. I replied back asking for the item to be canceled. To which I continued to recede the same response. I finally received the item, 6 weeks after the order date. I company website shows that they are based in America, but the item I received came straight from China AND all the instructions were in Chinese making it difficult to assemble. THEN, they had the gall to enroll me in some membership program, without my knowledge or consent. I filed a complaint with my credit card company when I hadn't heard back from the email I sent and the phone number I tried was invalid. I eventually got a refund on the "membership" they enrolled me in. I couldn't get a response as to what the membership even offered. Needless to say this company is pretending to be something that it isn't, based in USA. And charging for things that you didn't buy. And responds to customer support at 2 am MST. Buyer beware - Stay away!

Same issue as others $30 a month debit, hiding in purchases fine print for a warranty on a $50 item.. Won’t give money back but happy to take it.

Bought $108 in merchandise on Jan 14 and each month after I was charged 19.99 for 2 months then $59.99 must be for 3 months. I never wanted anything more then the merchandise in orders. No idea why they are charging me.So basically if you purchase something from them and click free shipping the fine print says you agree to a membership from them and they will start charging 59.99 after a couple months and most people will notice that and cancel and they KEEP YOUR MONEY!!! I won’t spend another dime here and I buy a ton of stuff online.

They take money from your account without permission. They are scammers. Do not buy anything from these maggots.

I paid for an item on sale but never received it. I am not able to access my account to track it. Customer support has never replied to emails. Repeated hanging up on my calls to support number. The support agent said the order had been fulfilled. She could not provide me with tracking information because the tracking site was down (very sketchy). Eventually, I was offered three choices. A) Store Credit. B) a 25% refund. C) Wait for the order. The agent also wanted way too much information from me. I was not comfortable with giving information to an offshore person. Looked up reviews and was shocked but not surprised at how bad they are. Also, they will enroll you in their rewards program without your permission which has a monthly recurring charge. Beware.

DK: PAS PÅ PAS PÅ! Dette firma laver automatiske abonnementer UDEN dit samtykke og trækker "lystigt" hver måned et fast beløb. Ved køb af en enkelt vare skete det for mig. Det kørte i flere måneder uden jeg opdagede det, og da jeg gjorde har det kostet mig oceaner af tid. Nye kort og nedlukninger af systemer flere gange. Dette firma er professionelt kriminelt og via en udenlandsk bank har de åbenbart frit slag! HOLD JER VIRKELIG LANGT LANGT VÆK!! EN: BEWARE, BEWARE! This company automatically signs you to a monthly subscription WITHOUT your consent. This happened to me by buying just a single item on the site - and went on for several months without MY knowledge, and when I realized they did it cost me oceans of time. New card and system shutdowns several times. This company is a professional scam site, and through a foreign bank they can apparently charge from your account freely! STAY AWAY FROM THIS SITE!!

Jenny from Gear Elevation customer service rep went above and beyond to help with my order.I am really happy with my order and the customer service exceeded my expectation.

The item (a whole fruit juicer) could not be tracked through the number assigned,it arrived late and when I turned on the switch , and nothing happened. A cheaply made piece of Chinese garbage.All for just $ 187.00 retail.