Gear Elevation Reviews | Read Customer Reviews of gearelevation.com

Gear Elevation Reviews | Read Customer Reviews of gearelevation.com

Gear Elevation reviews

385 approved reviews, newest moderated first

Natasha K.
Jun 4, 2024
Scam site
Scam - fake membership Noticed a transaction 3 months after i made a purchase from the site and did a search and found out they'd been charging me every month for a membership i never signed up for.
Response from Gear ElevationJun 5, 2024
Hi Natasha! We are truly sorry to hear about your less-than-satisfactory experience shopping with us. Please reach out to our customer support team at [email protected] or call us at 888-353-8373 so we can address your specific concerns and work towards a resolution. Thank you for giving us the opportunity to make things right.
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Cynthia A.
Jun 3, 2024
Beware- Scam
Beware - Purchased a product unknowingly they signed me up for a monthly subscription charge . No notifications , Product was returned - china product with no instructions in English - Junk - I received a refund however , I was then charged 59.99 for a monthly subscription fee ?? Scammers
Response from Gear ElevationJun 3, 2024
Hi Cynthia! We are truly sorry to hear about your less-than-satisfactory experience shopping with us. Please reach out to our customer support team at [email protected] or call us at 888-353-8373 so we can address your specific concerns and work towards a resolution. Thank you for giving us the opportunity to make things right.
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Michael
Jun 2, 2024
Bought a set of wine glasses
Bought a set of wine glasses. They’re elegant and sturdy. Also, the customer service was helpful when I needed to track my package.
Response from Gear ElevationJun 3, 2024
Hi Michael, thank you for sharing your experience! We're thrilled to hear you are satisfied with your purchase. Looking forward to your next purchase.
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William
Jun 1, 2024
Bought a set of wine glasses
Bought a set of wine glasses. They’re elegant and sturdy. Also, the customer service was helpful when I needed to track my package.
Response from Gear ElevationJun 1, 2024
Hi William, thank you for sharing your experience! We're thrilled to hear you are satisfied with your purchase. Looking forward to your next purchase.
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Matthew W.
May 21, 2024
Charge for fake "membership" and didn't deliver product.
Gear Elevation continues to charge my card even though I called, waited 30 minutes, talked to a person not in the US, and was able to get two charges for $19.99 back. Again, I have another charge although I was told my "membership" was cancelled. I did not sign up for a "membership". I also NEVER recieved my original order or any follow up from emails and calls about that. I refused the charges on my credit card.
Response from Gear ElevationMay 22, 2024
Hi Matthew! Thank you for letting us know about this. We are truly sorry for the inconvenience caused. Please reach out to our customer support team at [email protected], chat or call us at 888-353-8373 so we can address your specific concerns and work towards a resolution. Thank you for giving us the opportunity to make things right.
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Heywood
May 21, 2024
Horrible people
Horrible people! Scam artists. Run away, save your money.
Response from Gear ElevationMay 21, 2024
Hi Heywood! We would like the opportunity to investigate your feedback further. Please feel free to send us an email at [email protected] or call our team at 888 353-8373. We’ll work with you to resolve any issues as quickly as possible.
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David G.
May 20, 2024
Total thief
Total thief, I have been delivered with the product but the spec sheet was not really honest. Then they suscribe you automatically to a prime offer for monthly reductions. This costs 20$usd per month and you do not even know it !!!!! They are real burglars. I had to change my credit card in order to stop this
Response from Gear ElevationMay 20, 2024
Hi David! We're sorry to hear about your dissatisfaction. Your feedback is important to us, and we’re committed to making things right. Please send us an email at [email protected] or call our team at 888 353-8373.
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Kate
May 18, 2024
Total scam! Do not use or order from them
Items received took a long time for shipping. Was held up in New Jersey somewhere. Shipping dates were not accurate. Also was charged for a membership that was not authorized. I just realized it and canceled the membership immediately looks like based on the reviews on this website, they will not return your money, I am sorry I did not read reviews on this website earlier. Do not order from this company at all. I will also be opening investigation with my credit card company. If you read the reviews on this website, all the positive reviews are essentially the same. Probably written by some bots . Addendum - their reply was to reach out to them via phone or email. Yeah / don’t get an email response back
Response from Gear ElevationMay 18, 2024
Hi Kate! We are truly sorry to hear about your less-than-satisfactory experienced. We value your feedback and are committed to improving based on your input. Kindly reach out to our customer support team at [email protected], chat or call us at 888-353-8373 so we can address your specific concerns and work towards a resolution. Thank you for giving us the opportunity to make things right.
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