GE AppliancesReviews of geappliances.com

Our washer is broken, but GE say we also need to replace our perfectly functioning drier as it is stacked. They regularly appear to change the shape of the stacking mechanism by placing bolts and screws in slightly different positions so that you cannot stack a old machine on your new one. As the old bracket will no longer fit they say is is unsafe to stack them. It cannot be good for the environment to have to discard working machine, and sure it is not beyond the technology of GE to develop a universal stacking bracket. The 'Help' chat is unable to advise about anything -they simply arrange a service or repair visit. They say there are no email contact details for GE

GE Appliances delivers a heavily dented washer / dryer combo hidden by packaging. Washer door wont close because it's dented so bad. I call and request warranty replacement. GE sends out a tech from Axis Appliances to inspect. Suni shows up takes a picture and leaves. Does NOT call GE engineering for warranty replacement as required, just took GEs Money and Im out a Washer Dryer combo. Called GE 2 days after he was here and they said, "oh we will have to send this guy back because he has to get troubleshooting advice from GE before we can authorize a replacement." If this guy comes back, I expect him to drop the ball again... so Now, I have to wait for GE to send out a different tech... What a nightmare. If GE asks if you are ok with AXIS coming out, say no. AND DO NOT ACCEPT APPLIANCES delivered until you remove all packaging and inspect the appliance carefully.

Perhaps this a general comment for the appliance industry in general, but here goes. It is NOT NECESSARY to embed the "protective plastic film" into the actual frame of an appliance. If you are considering ways to reduce your plastic usage, start here. Sure, the new fridge and dishwasher I bought are fingerprint resistant BUT they both require a razor blade and my good tweezers to gouge the plastic film out of the door frames. Does that really make sense? Also it takes about an hour to get all the broken bits and pieces out. The most frustrating part is front and center on the refrigerator water dispenser. There is no hiding the leftover plastic/terrible mishap that occurred. Why? Just - why? Perhaps the executives should have an appliance delivered by a normal delivery guy who just tears away whatever they grab and leaves whatever is left. If the bosses had to personally work their way around appliances and hope they don't destroy it on day one, they might reevaluate their plastic application. Otherwise, the appliances are beautiful and surprisingly roomy. I love the slate color and I'm thrilled that it's energy star.

Sorry to say, the GE brand no longer indicates quality. The pump on our 3 year old Cafe dishwasher failed. We only use it 6 months a year! So basically a 18 month old unit. Cost to repair: $175 diagnostic service call. $240 to replace pump with labor. So…about $1000 for the dishwasher new and now…..ready for it? $415 to repair. Very frustrating.

We have a stack model washer and dryer for less than a year and it's already worn-out. I would never recommend that anyone buy a GE.

I have been trying to get a washing machine repaired that is less than a year old. I even bought the extended warranty but it didn't last that long!!!! I have made at least 3 phone calls and have been waiting a month and no service yet. I chose the call back feature in lieu of waiting 15 minutes on hold for customer service. 1 hour later still no call back so I am back to waiting on hold. This is the absolute worst customer service I have ever dealt with. I think they just want you to give up so they don't have to actually honor their warranty. I finally just went a bought a new washing machine and it IS NOT a GE. I will never purchase another GE product and I will advise anyone buying one to think twice and refer them to online reviews. The product and customer service are totally useless.

Non-existent worse of the worse G.E. fridge customer service. Over a week since delivery of fridge waiting for a callback to explain few 'simple questions', included pictures. Spent hours, days being redirected to few other tel. # and depts. Then today rec'd vague email telling me wrong dept. redirecting me to my 1st email a week ago. Back to square #1. ONLY wanted a phone call from a GE tech to explain the abnormalities(?) of new fridge. - Many unexplained moist/soft putty holes inside and out (delivery guy told me to 'tape up' inside + put magnets outside to cover up!) - LOUD droning sound heard throughout house when cooling kicks in. Headache producing. - Eye level scuffs/scratches, requested vinyl touch up paint to cover myself. *G. E. TOTALLY ignores & gives ultimate run-around to customers once purchase of flawed appliance is delivered. Warranties will expire by the time acknowledged by anyone at GE! G.E.'s intention???

Glass Top Electric stove arrived damaged out of box. Glass top scratched from new. They replaced it with and inferior top that scratches very easily. Other part still waiting 4 Months to be replaced, Elements overheat after being on for a while and heat is uneven. Worried that it may cause a fire! Almost two hours on hold waiting for a rep. to talk to. This appliance is a LEMON! Just like cars the consumer should be protected in this case!