GE AppliancesReviews of geappliances.com

I wish I could give zero stars. Please save your money and time and do not buy anything from this company. I wish I did more research before purchasing an electric oven from GE. There is a horrible smell everytime we try to run it and it hasn’t gone away for months. I didn’t even try to bake anything in it because I simply do not want to poison myself. Customer service has been useless, they have sent technicians who told us they cannot smell anything. One of them said it may be bec he had covid recently?! Then he reported there is no smell to the case manager. They asked us to run it another 5 times back to back - as if that would change anything - before they can do something about it bec apparently they have a surveillance system that tracks when you use your oven. When a customer is saying they cannot use the product because if a bad smell, why do you need more proof? Never ever buying anything from this company again.

Could the rating be lower? YES! I am deeply frustrated with GE (a division of Haier) and its repair partner, US Appliance, over a month-long unresolved issue with a broken GE gas stove. The problem began on April 5, 2025, and despite multiple calls and interactions with GE representatives, no progress has been made due to poor communication and the unresponsiveness of GE and US Appliance. I have repeatedly received scripted responses, was told the appliance must be repaired four times before replacement, and have been offered inadequate compensation (e.g., $250 reimbursement or extended warranty). Attempts to escalate the issue or receive timely service failed, and a new service appointment was only scheduled for May 2—25 days after the initial report. I feel wholly unsupported and burdened by the financial and emotional strain of not having a working stove, especially with a sick child and recent holidays.

GE appliances are JUNK!!!!! Are washer and Dryer are they worst things we ever bought. I do not Recommend there product to anyone.

Even one star is more but we do not have a choice of zero star. The GE appliance ( we have washer and dryer) is the worst, please stay away from it. Our washing machine broke within a month, it took them 2 months to fix it and they gave $50 for inconvenience fee. I have to constantly take my laundry out every week and take a day off from work for someone to show up. One thing is fixed, its broken again and needed everything to be fixed. The machine is being fixed in our garage, which means we cannot fully use our space and again its been almost 2 months and they cannot fix it and they do not replace the machine. Customer service is also not very helpful. Please stay away from GE product.....

I ordered a new GE Profile electric slide-in range from the GE Appliance Store on March 24, 2025, with a delivery date of April 10, 2025. Since there was no communication that the delivery date would change, on April 8, I removed my old stove to prepare for installation. Less than 24 hours before delivery (on April 9), I received an email saying the unit was suddenly out of stock, with no timeline for fulfillment. Glenda in customer service was dismissive and unhelpful. When asked to speak to a supervisor, I was told, "Supervisors do not have phones." When I escalated to a higher-level contact, I was told, essentially, “We found out yesterday too,” with no real solution since any future delivery date would not be guaranteed. So, less than 24 hours before the delivery, I was left without a stove, no options, and no offer to substitute a similar model, expedite delivery, or even help source an alternative. This was not just a missed estimated delivery—it was a complete failure in communication, logistics, and customer care. Had I been informed at least 72 hours in advance, I would have left my old stove in place and possibly made other arrangements. Instead, I’m left scrambling without a functioning stove and zero trust in this company. I’ve canceled my order and will not purchase anything from GE Appliances again. Based on this experience, I would strongly caution you to avoid purchasing directly from GE Appliances unless you are prepared for last-minute cancellations, zero accountability, and a customer service team that treats your urgent issue like a shrug.

The combo washer/dryer has to be the worst appliance ever manufactured! Even though it says it can do a load in 2-hours, it typically takes 4-6 hours. You can do a load in 2-hours of all you are washing is a few pillow cases or 2 pairs of pants! In addition, you have to wash the filter after almost every load (and yes, you still have to clean it off after every load), plus we just found out that there is a part on the bottom front of the appliances behind 2-doors, that you have to unscrew and clean out “every month or two”. We are probably going to put this piece of junk on the road and buy a good stackable! Stay far away from this appliance!

We are rental property owners and purchased about 30 GE appliances this last year. we have had nothing but problems with these. we usually by all GE because we have had the best luck with them, but this last batch is horrible. during covid they must have out-sourced quality control to monkeys in some other country. we are needing warranty work once a month....they are starting to fall out of the 1 year warranty now we have to pay for repairs. what happened to an appliance that would last longer than 5 years. do not buy GE....we wont again. they suck

2 year old refrigerator. Can't get service. Get sent to AI and the infinite loop. Will NEVER BUY ANOTHER GE PRODUCT. These guys SUCK!