GE AppliancesReviews of geappliances.com

For over 2 months, we’ve been without a working refrigerator — under warranty. GE has sent wrong parts, canceled 5+ repair appointments (often the same day), and provided no solution, even after speaking to a supervisor. We’ve had to take time off work, wait home all day, and throw away spoiled food repeatedly. This is unacceptable. We demand a working fridge, correct parts, and compensation.

Je vis une situation préoccupante concernant une laveuse GE que achetée en avril 2024. Celle-ci m’a été livrée avec un défaut de fabrication. À ce moment, GE a reconnu le problème et a assumé les frais de réparation. Or, en juin 2025, 14 mois après l’achat, la laveuse est de nouveau tombée en panne. Selon le réparateur mandaté chez Giasson Lacon, il s’agit de la carte mère, une pièce présentement indisponible. Celui-ci m’a également confirmé qu’il s’agissait d’un problème récurrent pour ce modèle. À ce jour, la laveuse est hors d’usage depuis plus de deux mois, ce qui me prive, ainsi que ma famille, d’un bien essentiel à la vie quotidienne. J'ai demandé à GE de procéder à l’une des deux options suivantes, dans un délai raisonnable : 1. Me fournir une laveuse de remplacement neuve, ou 2. Me rembourser le coût d’achat initial de la laveuse J'ai aussi demandé : Le remboursement des frais d'évaluation du 11 juillet dernier du technicien de chez Giasson Laco, soit 179,31 $ ; Un dédommagement pour perte de jouissance, considérant que je suis privée d’un appareil fonctionnel depuis maintenant plus de 60 jours ; Un remboursement des frais encourus pour 50 lessives effectuées en buanderie, à raison de 3,50 $ chacune, soit un total de 175 $. J'attends toujours une réponse de la part de GE. Méfiez-vous de ce modèle : No. série: ZV350805N Marque: GE Modèle: GFW550SMN5WW

Purchased a GE front load last and it stop functioning. After a long fight manage to get a technician who find out that there is lots of error code on the machine and the parts are not available. Not recommended at all.

I bought a GE dryer, which was delivered on June 16, 2025. The dryer quit working on July 2. I have scheduled 3 services calls. The first appointment was scheduled between 12-5. The technician called after 6pm stating he was 1 1/2 hours away still and wanted to R/S. I agreed. The next appointment the tech did not show or call. I scheduled an appt for today, and called to confirm and was told I do not have an appointment. I called Consumer Relations, which was NO HELP. Do not buy GE products. They fail and you cannot get service.

ORDER PART, PAID FOR PART, THEY PROCESSED PAYMENT WAS posted. GIVEN NUMBER DTCEA204383 and ORDER NUMBER 1061294**. LOOKED IT UP AND LISTED AS NOT A CONSUMER ORDER, CALLed provided CONTACT NUMBER 7-16-25, THEY AGREED THAT NUMBER WAS WRONG AND WOULD CONTACT THE WAREHOUSE AND EMAIL ME THE TRACKING NUMBER. IT IS GOING ON THREE DAYS NO EMAIL, 8 DAYS SINCE PAMENT POSTED MY ACCOUNT.

My complaint is for GE factory service by Bodewell(new name for GE Factory service) I have my refrigerator under contract. Contract was thru assurance and while I had to make a few calls to find the right person to come and do the work, their follow thru is horrible. Two times I had appointments for them to come finish and fix the fridge and both s Times the parts hadn't made it. And while I am upset that I can't keep food in fridge for 2-3 weeks, the more upsetting is that both times I stayed home waiting for service guy and no show, no call and no updates occurred. Then I finally got a hold of them after waiting for 44 minutes on hold, and they just say sorry and they push off appointment for 10 days. So they are hard to get ahold of, they didn't call and had no shows and I recieved a part in mail, they said I should of recieved 2 of the in which I did not recieve them. And then there website they go to geappliances.com. Com/service which doesn't exist. Absolutely terrible followup and they need to update their voice prompts.

I would not recommend GE Appliances to a friend or family member. I purchased a stove that has needed repairs four times, and GE still refuses to offer a replacement or refund. On top of that, a freezer I bought just two years ago suddenly stopped working, and since it was out of warranty, I had no choice but to throw it away. Based on my experience, the quality of GE products seems to be very poor and unreliable.

We purchased a Crosley (made by GE) front load washer less than 4 years ago and within the last 18 months or so, it began having problems balancing during the spin cycle. Now the wash basket just bangs incessantly against the front panel. Why? Because the "spider" (AKA, spider arm/basket assembly) broke. Why? Because it's made of CHEAP metal. GE knows this and stopped stocking this replacement part. And so GE stopped making this product. So we're stuck with a machine that can only handle tiny loads and no one can fix it, and GE and Crosley just tell customers to pound sand - so sorry, sucks to be you. I'll NEVER buy another GE or Crosley product again. Ever.