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Gatsbyshoes (gatsbyshoes.co) has 1,396 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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r L.
The Velcro straps shoe is an answer to prayers! Handsome shoe, great support,and a Beautiful shoe!
Response from GatsbyshoesJul 12, 2024
Hi R, Thank you so much for your feedback! We're thrilled to hear that our Velcro strap shoe has met your expectations and has been such a positive addition for you. Should you have any questions or need further assistance, please don’t hesitate to reach out at [email protected]
Brian M.
I bought a pair of Gatsby Oxford shoes. The second day I wore them, the sole started to peel off around the edge. I contacted Gatsby. I was told they do not replace/refund due to usage. NEVER BUY THESE if you wish to wear them more than one day.
Response from GatsbyshoesJun 9, 2024
Hi Brian, We apologize for any inconvenience you may have encountered. We have reached out regarding your order information to provide assistance promptly, but unfortunately, we have not received a response. Should you require further assistance or have additional concerns, please do not hesitate to contact us at [email protected].
Kurt F.
This company is a scam. Do not send them money. Ordered shoes in early Feb that never arrived. Just got a refund on 4/10. I feel very lucky to have received my money back. Do not waste your time.
Response from GatsbyshoesJun 9, 2024
Hi Kurt, We apologize for the significant delay and inconvenience you experienced with your order. Your feedback is deeply concerning, and we regret that we failed to meet your expectations. We appreciate your patience and understanding throughout this process, and we're glad to hear that you have received your refund. Your satisfaction is our priority, and we're committed to improving our service to ensure a more positive experience for all our customers. Should you require further assistance or have additional concerns, please do not hesitate to contact us at [email protected].
Dylan B.
So far these shoes have held up great. there are two reasons for not giving a full 5 star. 1. the laces don't hold tension on itself making the knots hard to hold. 2. the shoes are not as comfy as advertised and i would recommend getting sole inserts if you are on your feet all day. Other then that i love they style and look they have.
Response from GatsbyshoesJul 12, 2024
Hi Dylan, Thank you for your detailed feedback regarding your experience with our shoes. We're glad to hear that they have held up well and that you love the style and look. We appreciate your constructive criticism regarding the laces and comfort level. Your comments are invaluable to us as we continuously strive to improve our products and services. Should you have any questions or need further assistance, please don’t hesitate to reach out at [email protected]
Tracy J.
I love how quick the shoe came. I love how they feel. I have hard time finding shoes. Thanks so much. I will be ordering again.
Response from GatsbyshoesJul 13, 2024
Hi Tracy, Thank you so much for your wonderful feedback! We're thrilled to hear that you received your shoes quickly and that you're loving how they feel. We understand how important it is to find comfortable shoes, and we're glad we could meet your expectations. Should you have any questions or need further assistance, please don’t hesitate to reach out at [email protected]
DRB
Great product so far. I was concerned as the shipping tracking was quite sketchy at times.
Response from GatsbyshoesJul 13, 2024
Hi DRB, Thank you for your feedback regarding your recent order. We're pleased to hear that you're enjoying your new product! We apologize for any inconvenience caused by the shipping tracking experience. We understand the importance of reliable tracking updates and are constantly working to improve our shipping processes. Should you have any questions or need further assistance, please don’t hesitate to reach out at [email protected]
Cindy O.
Great shoes! My husband loves them, so comfortable and he got so many compliments! He got the blue to wear with jeans. I do not like him in sneakers but these look fabulous with jeans or dress pants! Excellent value!
Response from GatsbyshoesJul 13, 2024
Hi Cindy, Thank you for sharing your wonderful feedback with us! We're delighted to hear that your husband loves the shoes and that they have been receiving so many compliments. It's always great to know that our products are meeting our customers' expectations and providing comfort and style. Should you have any questions or need further assistance, please don’t hesitate to reach out at [email protected]
Sandy C.
Site easy, price was right, in stocj, shipped quickly
Response from GatsbyshoesJul 13, 2024
Hi Sandy, Thank you for taking the time to share your feedback with us! We're thrilled to hear that you had a positive experience shopping on our site. Ensuring a seamless and enjoyable shopping experience is one of our top priorities. Should you have any questions or need further assistance, please don’t hesitate to reach out at [email protected]
