GatsbyshoesReviews of gatsbyshoes.co

Low quality product. Gets all cracked, wrinkled & looks old after 1 day. A Chinese company that doesn't understand the US or the Online Retail Market. Stay away! If you buy this, be mentally ready to pay close to $10 to return your stuff. June 11, 2024 Update. Seems they removed me from Facebook ads (since I don't see them now). And now seems I'm getting a notice this review may be deleted if i don't review their reply =/. I hope Gatsby's reply below is honest. Unless they credit me back to my bank account I won't consider buying anything else from them.

Attempted 4 times to cotact customer services by email over 2 weeks Shoes very narrow for wide fitting Started returns portal - can tget past page 'Ready To Return' Update Gatsby have contacted since registering a dispute via my credit card Co . I have been refunded by credit card

——- Additional commentary based upon the reply from Gatsbyshoes. I have not received any reply from you although you indicated that you tried to reach out to me. This is complete nonsense and factually incorrect. You haven’t tried to contact me at all. However if you want to resolve my concerns don’t continue to fight the credit being issued to my credit card. You have received the shoes back several months ago in accordance with your return policy. Not too mention your return process cost me an additional $45. If you want to be a reputable business issue the credit for the returned product———- 6/5/24 The shoes are some of the lowest quality and the return policy is nothing but a scam!! I purchased 2 pairs at the same time back 23. I promptly returned them, after trying to contact their worthless customer service, as instructed. Keep in mind this alone cost me $45. Since then I have been fighting to get a credit. This company is a complete scam. Save you money and frustration. DONT BUY THESE!! Tell all your friends

Thanks for your reply Gatsby, the only thing you are right about is the erosion of my trust in your company. You are a scam. I stand by my review. Canada Post gave me proof of delivery which was shared with Eva multiple (and I mean many multiple times). The shoes were returned to you and you refuse to send me the replacements. RUN DO NOT WALK AWAY FROM THIS COMPANY.

Like many, I was first drawn to this shoe brand by the eye-catching designs on their social media ads. This is a reseller of shoes that can be found all over Taobao (aka AliExpress) for less than half the resale price. you can find the exact same styles sold by some other brands such as WearBreeze.co. Shoes are of much cheaper quality than described on their website - not "orthopedic" at all with a paper thin cardboard insole, nor made of the premium materials as described. Return process was easy. I kept one pair to try and they hurt my feet after only a couple hours, which I fixed by replacing their insoles with better aftermarket insoles. I don't expect them to last long but they do look nice.

Would have been a zero star if I could. Gatsby sent the very wrong size. (Not even close) and then told me it was what I ordered. After several emails back and forth , I sent them back per their instructions and at my cost (about 20 USD). After several more follow ups that were answered with 'they were waiting inspection in our warehouse' I put the credit card charge in dispute. Like on the 58th day out of 60. Gatsby returned the credit card charge. Like in other comments we all lost the return shipping fee. I would not recommend Gatsby.

I can only echo the words of others. The quality of the shoes are poor and they do not appear to me to be Orthopedic as advertised. The cost of returning then is more than I paid for the shoe. EDIT: I've updated the rating to two stars. When I contacted Gatsbyshoes about my dissatisfaction with the shoes and wanting to return them, they responded quickly. They offered a 30% refund of the purchase price without having to return the product. Better than nothing.

The shoes are less than advertised. I got mine after 14 days which is fine given the location shipped from. However, they look very cheap and shoddily made. The look is not leather but a facsimile of. The shoe I received is not leather as advertised.