John W.
Worst constructed shoe
Worst constructed shoe, cheap “leather”, squeaks when walking and slow shipping. Terrible customer service, customer pays return shipping and almost 6-weeks after return received. Avoid like the plague!!
Response from GatsbyshoesMay 19, 2024
Hi John, We would like to apologize if the product did not meet your expectations. We strive to provide the best quality of shoes to our customers and it is disheartening to know that we fell short in this regard. Regarding the return process, this information is always displayed in every footage of our website in order for our customers to learn our refund policy. Additionally, I’d like to let you know that your refund was successfully processed and we thank you for your patience and understanding. If there's anything else we can assist you with or if you have any further concerns, please don't hesitate to reach out to us at [email protected]