WAYNE L.
The product was unique and transition…
The product was unique and transition was quite quick
Over 250,000 happy customers!
Gatsbyshoes (gatsbyshoes.co) has 1,396 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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WAYNE L.
The product was unique and transition was quite quick
Larry L.
Shoes are more comfortable than I thought they would be. I added inserts for my bad feet, like I do with any shoe. Shoes are casual stylish. Great for casual dining. We take cruises and they will be comfortable on the ship and nice enough to wear to any dining room. Material is not thick leather but adequate for a casual shoe. Delivery time to receive shoes was acceptable. Paperwork easy. I am ordering the Brown and Blue shoes today. I am 75 years old if that helps anyone.
Barry S.
The shoes are so comfortable. it's rare for me to find shoes that are wide enough for my feet.
Alan
Love the shoes, fit great, price is right. Just wished they shipped/arrived quicker.
customer
Good product that arrived promptly and in good condition.
Paresh
The Gatsby shoes shoelace eyelets ripped horizontally. The shoes were used 4 times. Please do not buy as you will regret your purchase as I did. They look great but a total waste of money. Customer service does not exist. The reviews on their website are only fake, you cannot attach a picture as shown in the reviews from their site. My review does not show there.
Response from GatsbyshoesMay 19, 2024
Hi Paresh, I hope this email finds you well, although I am deeply sorry to hear about the issue you encountered with your Gatsby shoes. Your feedback is incredibly important to us, and I want to extend my sincerest apologies for the disappointment and frustration you've experienced. The quality and durability of our products are of utmost importance to us, and it's disheartening to learn that your shoes did not meet our usual standards. I want to assure you that we take your concerns seriously. In regards to your experience with our customer service, I want to assure you that we are dedicated to providing prompt and helpful assistance to all our customers. I apologize if you did not receive the level of support you expected, and I want to assure you that we are taking steps to address this issue and improve our service. If there's anything else we can assist you with or if you have any further concerns, please don't hesitate to reach out to us at [email protected]
Dan P.
Some limited tracking ability on order as far as estimated delivery and location in the process. Could see it was moving but not exactly where it was. Still looking forward to seeing how both the belt and shoes hold up over time with use.
MaryAnn
It was very easy to order these shoes. I bought them for my husband, but I was worried they wouldn't be comfortable..I was wrong..he loves them and very comfortable. Even with his wide width...will order again..