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Gatsbyshoes (gatsbyshoes.co) has 1,396 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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Joseph S.
Great product, fit is awesome an I have wide feet. fast shipping.
Response from GatsbyshoesJul 21, 2024
Hi Joseph, Thank you for your feedback! We're thrilled to hear that you find our product great and that the fit is awesome, especially considering your wide feet. We're also pleased that you had a positive experience with our fast shipping. Should you have any questions or need further assistance, please don’t hesitate to reach out at [email protected]
James V.
Shoes were delivered on time and fit perfectly. Good product.
Response from GatsbyshoesJul 22, 2024
Hi James, We are pleased to know that your shoes were delivered on time and that they fit perfectly. Your satisfaction is very important to us, and we are delighted to hear that you are happy with the product. Should you have any questions or need further assistance, please don’t hesitate to reach out at [email protected]
GD
The shoes themselves seem great! The tracking and very slow shipping…not so much. Thank-you the shoes are really nice and other customers will come your way because they saw my shoes.
Response from GatsbyshoesJul 22, 2024
Hi GD, Thank you for sharing your feedback with us regarding your purchase. We are glad to hear that you find the shoes themselves great and that you are satisfied with the product. Should you have any questions or need further assistance, please don’t hesitate to reach out at [email protected]
Wayne B.
Great shoes and very supple! Almost forgot I was wearing them. The insoles that I purchased along with the shoes work great too. Several guys at the airport asked about them.
Response from GatsbyshoesJul 22, 2024
Hi Wayne, Thank you so much for your positive feedback on your purchase of our shoes and insoles. We are thrilled to hear that you find the shoes to be great and very comfortable, to the point where you almost forgot you were wearing them. Should you have any questions or need further assistance, please don’t hesitate to reach out at [email protected]
LD W.
Huge value, produce is good.
Response from GatsbyshoesJul 22, 2024
Hi LD, Thank you for your feedback regarding your purchase. We're delighted to hear that you find our product to be of great value and that you are satisfied with its quality. Should you have any questions or need further assistance, please don’t hesitate to reach out at [email protected]
TrendyKanga
Edited: I previously put up an angry review of Gatsby because I had waited for about a month and a half and my shoes hadn't arrived. Because I hadn't ordered from them before, I thought I'd been scammed, especially since customer services kept giving me what seemed to be cut and paste answers about the delay which didn;t reassure me (and in fact infuriated me more!) However, the shoes did eventually arrive about 2 months from original order date, and the actual shoes are fantastic. Really really comfortable and stylish looking. So i amend my review from 1 star to 4 stars.. and retract my original angry review. A couple of things to note: * If you order from Gatsby, your order MAY get delayed and held up in customs in China for aaaages. try and be patient *Customer services at Gatsby, you can really help yourselves by giving more human explanations as to what's going on in order to reassure your customers that this can happen in some occasions. The product is a 5 star product. Customer services has some improvements to make, so 4 stars overall.
Response from GatsbyshoesJul 22, 2024
Hi TrendyKanga, Thank you for your updated feedback and for taking the time to share your experience with us. We sincerely apologize for the delay in receiving your order and for any frustration it may have caused initially. We are thrilled to hear that you find the shoes to be fantastic—comfortable and stylish. Your satisfaction with our product is our utmost priority, and we greatly appreciate your decision to amend your review to 4 stars. Should you have any questions or need further assistance, please don’t hesitate to reach out at [email protected]
Peter
The website is easy to navigate and to select the product I wanted to buy. Also there is a good choice of payment options which i really appreciated.
Response from GatsbyshoesJul 22, 2024
Hi Peter, Thank you for your positive feedback regarding your recent shopping experience on our website. We are delighted to hear that you found our website easy to navigate and that you were able to easily select the product you wanted to buy. Should you have any questions or need further assistance, please don’t hesitate to reach out at [email protected]
Ted Z.
Shoes seem to fit well. Typically, they feel like they need to be "broken in" by walking and use. But, very pleased that they were both wide and a good fit in length.
Response from GatsbyshoesJul 22, 2024
Hi Ted, Thank you for sharing your feedback with us regarding your purchase of our shoes. We are pleased to hear that the shoes fit well and that you find them both wide and a good fit in length. Should you have any questions or need further assistance, please don’t hesitate to reach out at [email protected]
