GarmentoryReviews of garmentory.com

Great product, and concept of a website. Had some shipping issues around the holiday's but was able to work through it.

I ordered a gift for Christmas and the item didn’t work out. It cost me $250. When I went to process a return, it said my return window passed December 22nd. How is that even appropriate when they know it is Christmas time and people need to do exchanges and returns. I’m told they’re competing as a small business. Hope they enjoy keeping my money so they can stay in business in a robbery kind of way

Absolutely amazing customer service. I have received on my current order apparently my size I ordered was sold out at first I was so unhappy cause I thought I won't be getting my shoes but customer service emailed saying they have one in a sz up i said that would be great after that I got my shoes and in a short period of time

Terrible customer service. Representative can’t answer a question. You have 7 days to request an authorization number AND ship back. If you ship on day 10, Garmentory will threaten to refuse your parcel, even if they authorized the return, provided return shipping label and knowing it’s in transit delivery expected the following day. Truly disappointing and you will feel really disrespected. There’s so many places to shop, I would not bother to shop at Garmentory with that terrible stressful return process.

go store i bought some cloths and shoes from them and it was delivered very fast

Garmentory is my go-to spot for unique items from Indie and sustainable designers where I can find unique garments, shoes etc that inspire my style. I consider Garmentory a place mostly for investment pieces and slow fashion. I always have a long wish list! My only wish would be for more product photos and better shipping rates.

Buyer Beware! The return policy is punishing. I ordered a pair of size 9 women's shoes (I have worn 9 my whole adult life). The shoes were labelled 9 but they were much larger and mis-sized (I checked with a local shoe store). Garmentory refused to take them back for an exchange. They suggested a website where I could re-sell them! If you buy it from Garmentory, you better like what you get because it's likely that they won't take the item back. Stay away. I know I will. Patricia

THESE ITEMS ARE USED AND NO WHERE ON THE SITE DOES IT SAY THAT. THE SITE SAYS 30 DAYS TO RETURN BUT YOU ONLY HAVE 7 DAYS. TOTAL SCAM.