GarmentoryReviews of garmentory.com

Garmentory is the best. If I’m needing style inspo or just want to discover new brands, Garmentory is my go to. And they have all my favs - Ganni, Rachel Comey, Baserange. Don’t ever change <3

So I ordered a pair of Boots in November 2022 through their UPS service. January arrived but my boots never did. I called Garmentory and they said because I did not purchase their additional safety shipping fee, that is a click on the purchase page, my order was lost and couldn’t be found. I said what??? What is this??? Why would I need to pay you additional money when you already charged me for UPS fee? We are now entering February I still have not received my boots and Garmentory said they will not be responsible for the lost shipment because I didn’t buy the additional protection. I made a claim with UPS and they have no record of my lost item. It just disappeared. I mean was it ever shipped? Garmentory said they will give me credit to spend in their store. So do I have buy this extra shipping protection on top of another UPS fee if I want to buy something else? I want a refund I do not want to gamble with this company. They are horrible!!!

Garmentory makes my online shopping experience so enjoyable - the people at Garmentory always replies to my emails super fast, the prices are great, and one time I saw the item I purchased got discounted right after I purchased it and emailed them and they gave me a gap refund so I got the discounted price! That made my day!

I had a very good experience with this site. I ordered 3 items from two different sellers. One seller, Beklina, sent the items right away, via UPS, this I received in about 2 days. It came direct from the designer. The other seller -- a boutique shop--sent the item (MOTHER jeans) via USPS which took a little longer. Not sure why different sellers use different shipping companies, but I did appreciate the UPS quick delivery. The items were all beautiful and as described. I love the selection of items. Unique, modern, and chic! Thanks Garmentory!

Customer service for each experience has been excellent. I’ve experienced highly responsive, timely and helpful communication regarding shipping and delivery, or when an item is out of stock or a size is no longer available and immediate action is always taken to rectify the situation (e.g., full refund and/or choice of another similar item when available).

Best customer service! So helpful & fast & efficient with my problem of needing to change shipping address!

I am so glad I came across Garmentory. I appreciate the designers and variety that they have. It is difficult to find shops that have ethically and sustainable clothes. It is so important to have and support small business/designers. I also enjoy the content they post on Instagram. All in all, I appreciate all the unique clothes, shoes, accessories,etc. Garmentory has prioritized quality over quantity and that to me is very important.

I love that Garmentory gives me access to many independent neighborhood/local stores. I love strolling Brooklyn's streets (where I live) and discovering emerging creators. Garmentory offers the same time 100: a virtual walk among exciting boutiques of fashion, art, and decor. It's also the best tip to get incredible discounts ;-)