Tyler R.
Lenses didn't fit and service fixed it right away
I received a set of lenses that did not correctly fit my glasses and would pop out all the time. I reached out to customer service and had excellent service. She was very polite, respectful and understanding. The lenses I was replacing are to a very old pair of gascan Oakley sunglasses, and they are very beat up. When asked for a picture of the info on my frames I was only able to provide a picture of a mostly destroyed style number due to wear and tear. The service representative was very understanding and did not make me feel bad at all for my beat up frames. She immediately sent a new set of lenses that fit right and the whole process took less than a week from first contact to receiving my new lenses. Thank you




