Fuse LensesReviews of fuselenses.com

I requested a warranty on a purchase from about a year ago. I received a confirmation that the warranty would be honored and replacements would be shipped. I was so pleased I even placed an order for new product. I never received the replacements, but I did receive a notice that my new order was ready for shipping. So far, great communication from Fuse on my new order, but radio silence on my warranty other that the initial notification that they would warranty my previous product. Meanwhile, I'm without glasses.

*Edit* Customer service is still top notch, so upgrading my stars from 1 to 3. But I still don't want to deal with their products any more. Even when I sent in a pair of Oakleys with the original lenses in them, they were sent back to me without new lenses because apparently the nubs on the sides were worn and too hard to measure. Lenses are a pretty poor attempt at a proper fitting lens for original Half Wires, and the notches on the nose-side of the lenses won't even fit into the slots without removing the metal bridge with the nose pads attached. The only lenses I've ordered that have ever fit were ones for my original Flak sunglasses, probably because they have flexible plastic frames. Customer service was great in the past, but they need to be, since you have to contact them every time you order from this company. I give up. I'm done returning things to this company and I'm done buying things from this company. I don't want to hear from this company, I don't want some happy-go-lucky response to this review, I don't want a free return package, and I don't want any more of their hassle-cursed products. I just want their stuff out of my sight. I'll accept that I threw my money away and I'll just watch Ebay for authentic vintage lenses that actually fit.