Ivan R.
I ordered a pair of lenses from Fuse
I ordered a pair of lenses from Fuse, and the service was extremely slow. The order was incorrect, and the lenses do not sit perfectly.

Fuse offers the best replacement lenses for any brand of sunglasses. Over 50 colors and types of lenses including polarized, color enhancing, and prescription. Easy to install at home. Made in the USA. Custom lenses available. Free shipping on orders over $65.
Fuse Lenses (fuselenses.com) has 949 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Ivan R.
I ordered a pair of lenses from Fuse, and the service was extremely slow. The order was incorrect, and the lenses do not sit perfectly.
Michael H.
First of all I ordered the wrong lenses because the don't have my frames on there list. I sent them back and it took 2.5 weeks to get the lenses that are for my frames and they are so loose I can move them in the frame. Almost a hundred bucks for lenses that barely fit the frames. I won't be ordering from here again. I could have got the original glass lenses from Costa for just a little more.
Response from Fuse LensesApr 15, 2024
I am so very sorry for the delays and poor fitment. We are more than happy to help get you a better fitted pair of lenses. If you would like to send in the frame for a custom fit at no charge, please let us know and we will be happy to help get this expedited so the lenses fit perfectly.
Brayden W.
At first I was very excited to use Fuse to repair my sunglasses. They were fast to send me a box and get my glasses shipped to them. However the issue began when I got an email saying they received my sunglasses and it would only be 7-10 days MAX to get them back. I didn’t receive them by 10 days so I contacted them and they said they would figure it out and let me know but they never did. I had to call every day for a week before they told me where they were. It took a total of 18 days to get my glasses back, 8 days longer than their max time. I wasnt offered any type of compensation they just acted like it was totally fine for them to be that late. I probably won’t use them again, since they didn’t want to correct their mistakes.
Response from Fuse LensesJul 18, 2023
I apologize for any inconvenience. With the Concierge Service, there is a high volume of orders and the timeframe can fluctuate because of that. We do not say 7-10 days MAX for the timeframe. We list 4-5 weeks for the complete process including shipping to complete the order. I am sorry about the inconvenience this has caused.