Lindsay
5 hours of driving and they didn't draw the right labs
I drove 2.5 hours to the nearest participating lab to have my mid-year tests drawn. I had paid 106$ to have additional tests added which had been abnormal in my initial test. As I waited in the weeks after my test those additional tests did not result. When I enquired about the results. I was then told that they hadn't been drawn and I would have to wait until my next annual full panel blood drawn. I was refunded the 106$, but the whole point of me spending 5 hours total driving to and from the lab was to follow up these abnormalities and now I either have to wait for the next full panel in 3-6 months or ask my personal doctor to order them, which is contrary to the whole purpose of this product. This whole ordeal was disappointing.
Response from Function HealthJul 28, 2026
Thank you for taking the time to share your feedback. We’re sorry to hear about your experience and understand how frustrating this must have been. Your feedback helps us identify opportunities to improve the member experience.




